Financial Center Assistant Manager

4 hours ago


Philadelphia, Pennsylvania, United States Univest Full time

Overview

Univest Financial Corporation is a leading financial institution in the Mid-Atlantic Region, providing a full-range of financial solutions for individuals, businesses, municipalities, and nonprofit organizations. As a key member of our University City Team, you will play a critical role in delivering exceptional customer service and driving revenue growth.

Responsibilities

As an Assistant Financial Center Manager, you will assist the Financial Center Manager in leading the sales and service function, management, and audit & control for a designated Financial Center. You will provide customers with quality sales and service, and have knowledge of and the ability to perform essential duties assigned to the FC staff along with directly supervising assigned employees. You will also oversee and ensure that the teller line operates in compliance with the bank's operational policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations.

Key Responsibilities:

  • Work with the Branch Manager to produce top-line revenue growth
  • Motivate and coach staff to work as a team in order to achieve assigned goals
  • Develop and implement effective sales and acquisition strategies
  • Develop working relationships with integrated partners
  • Coach and develop staff with career path and succession planning focus
  • Participate in business development activities with management
  • Perform platform and teller duties when needed
  • Resolve customer challenges
  • Ensure adherence to all bank policies and procedures

Branch Hours:

Monday - Friday: 9:00 AM to 5:00 PM

Saturday: 9:00 AM to 12:00 PM



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