Administrative Support Professional

4 weeks ago

Oklahoma City, Oklahoma, United States Restorative Alternative Wellness, Inc. Full time
Office Assistant Role at Restorative Alternative Wellness, Inc.

We are seeking a dedicated and empathetic Administrative Support Professional to join our team at Restorative Alternative Wellness, Inc. This role requires excellent organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.

**Job Summary:**
The successful candidate will be responsible for providing essential administrative support to our mental health facility. This includes coordinating patient appointments, maintaining accurate and up-to-date patient records, managing correspondence, and facilitating effective communication within the facility. Additional responsibilities include data entry, recordkeeping, and maintaining office supplies.

**Key Responsibilities:**
  • Patient Coordination: Schedule appointments, communicate with patients, maintain accurate patient records, and ensure compliance with HIPAA regulations.
  • Administrative Support: Manage the front desk, answer phone calls, greet visitors, handle mail and email correspondence, and prepare documents and reports.
  • Data Entry and Recordkeeping: Enter and update patient information, treatment plans, and billing details in electronic health records systems or other designated databases.
  • Facility Coordination: Coordinate with internal departments, clinicians, and support staff to facilitate smooth operations within the facility.
  • Communication and Customer Service: Provide exceptional customer service to patients, visitors, and staff members, demonstrating empathy, professionalism, and a helpful attitude.

**Required Skills and Qualifications:**
  • High school diploma or equivalent; additional education or certifications in healthcare administration or related fields is a plus.
  • 2 years of experience in an administrative support role, preferably in a healthcare or mental health setting.
  • Familiarity with medical terminology, electronic health records (EHR) systems, and HIPAA regulations.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Excellent organizational, time management, and multitasking skills.
  • Strong attention to detail and accuracy in data entry and recordkeeping.
  • Empathetic and compassionate approach to working with individuals experiencing mental health challenges.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

**Salary and Benefits:**
The estimated salary for this position is $16 per hour, with a 26-hour workweek. The role is part-time, but there is potential for advancement to full-time within six months. We offer competitive compensation, a supportive work environment, and opportunities for professional growth and development. Restorative Alternative Wellness, Inc. is an equal opportunity employer and values diversity in the workplace.

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