Reservations Group Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Reservations Group Coordinator to join our team at JW Marriott Miami. In this role, you will be responsible for inputting group sales contracts, group rooming lists, and facilitating the reservation process for call-in groups.
Key Responsibilities:
- Input all groups contracts into the reservation system and PMS
- Follow up on groups cutoff dates and manage group inventory
- Input rooming lists and process requested changes
- Ensure appropriate billing of group reservations
- Communicate with sales, events, accounting, and Front Desk to ensure the accuracy of reservations and information about groups
- Update different systems to ensure parity
- Manage transient inventory (room types)
- Process commissions
- Reporting (STR report, daily Revenue Tool...)
- Inform guests of rules and regulations regarding qualifying rates
Requirements:
- Hotel front desk experience a plus
- Ability to work in a fast-paced environment
- Strong communication and organizational skills
- Attention to detail and accuracy
About Us:
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Mission:
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.
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