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Reservations Coordinator
2 months ago
At Davidson Hospitality Group, we're seeking a skilled Reservations Agent to join our team. As a key member of our front desk team, you'll be responsible for:
Key Responsibilities:- Booking reservations and managing guest stays with exceptional customer service
- Maintaining accurate records of reservations and cancellations
- Collaborating with other departments to ensure guest satisfaction
- Upselling additional services and amenities to enhance the guest experience
- Resolving guest complaints or issues in a timely and professional manner
We're looking for a detail-oriented and customer-focused individual who can provide a high level of service to our guests. If you're passionate about delivering exceptional experiences and have a knack for problem-solving, we'd love to hear from you.