Reservation Coordinator

2 weeks ago


Miami FL USA, United States Sexy Fish - Miami Full time
Job Title: Reservationist

We are seeking a highly skilled and organized Reservationist to join our team at Sexy Fish - Miami. As a Reservationist, you will be responsible for managing reservations, ensuring exceptional guest experiences, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Maintain accurate and up-to-date knowledge of restaurant operations, including seat numbers, venue room capacity, hours of operation, and availability.
  • Process reservations, changes, and cancellations in a timely and efficient manner, ensuring seamless communication with guests and other departments.
  • Document special information or occasions, such as birthdays and anniversaries, in guest history records.
  • Verify availability, suggest alternate dates for sold-out dates, and explain guarantee and cancellation policies to callers.
  • Monitor and maintain wait lists daily, reviewing status of assignments and any follow-up action with on-coming agents.
Requirements:
  • Ability to lift up to 25 pounds
  • Ability to move safely in uneven terrain or in confined spaces
  • Ability to see and respond to dangerous situations
  • Ability to remain in stationary position for 8 hours or more
  • Satisfactorily communicate with guests, management, and co-workers to their understanding
Benefits:
  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
  • Paid overtime
  • Recommend a friend scheme with great bonuses per individual referral
  • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.



  • Miami, FL, USA, United States JW Marriott Miami Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Group Coordinator to join our team at JW Marriott Miami. In this role, you will be responsible for inputting group sales contracts, group rooming lists, and facilitating the reservation process for call-in groups.Key Responsibilities:Input all groups contracts into the reservation...


  • Miami, FL, USA, United States Mr C Coconut Grove Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Agent to join our team at Mr. C Coconut Grove. As a key member of our front office team, you will be responsible for ensuring that our reservation hotlines are attended to at all times, creating and maintaining reservation records, and providing exceptional guest service.Key...


  • Miami, FL , USA, United States Florida International University Full time

    Job SummaryThe Student Center at Florida International University is seeking a highly organized and customer-focused individual to join their team as a Student Reservations Assistant. This role is responsible for providing exceptional service to students, faculty, and staff, while ensuring the smooth operation of event logistics and venue management.Key...

  • Reservations Agent

    2 weeks ago


    Miami, FL , USA, United States Double Tree Full time

    Job Summary:We are seeking a highly skilled and organized Reservations Agent to join our team at DoubleTree by Hilton. As a key member of our Front Desk team, you will be responsible for maximizing revenue and guest satisfaction by effectively managing room inventory, processing reservations, and providing exceptional customer service.Key...


  • Miami, FL , USA, United States Florida International University Full time

    Job SummaryFlorida International University is seeking a highly organized and detail-oriented Student Reservations Assistant to join their team. The ideal candidate will provide exceptional customer service, manage reservations, and ensure seamless event logistics.Key ResponsibilitiesProvide excellent customer service to students, faculty, and staffManage...


  • Miami, United States Trump National Doral, Miami Full time

    Job SummaryWe are seeking a highly organized and customer-focused Reservation Agent to join our team at Trump National Doral, Miami. As a key member of our reservations team, you will be responsible for processing reservations in a timely and efficient manner, ensuring that all guests receive exceptional service and a memorable experience.Key...


  • Miami, United States TB ISLE RESORT LP Full time

    Job DetailsJob Location JW Marriott Turnberry Miami Resort & Spa - Aventura, FL Job Category Hospitality - Hotel Description Scope of Position The Reservations Coordinator will process bookings for all group rooms, including sales contracts, and group rooming lists. He/she will manage group call-in blocks and provide information to future guests' inquiries....


  • Miami, Florida, United States Faena hotel Full time

    The Faena CultureThe Faena Movement is a celebration of culture, art, and community. Our culture is rooted in the warmth and traditions of the south, blending authentic hospitality with world-class amenities. We're a catalyst for making dreams a reality, bringing together innovative ideas and exceptional service to delight our discerning guests.Job...


  • Miami, United States TB ISLE RESORT LP Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at TB Isle Resort LP. The successful candidate will be responsible for processing bookings for all group rooms, including sales contracts and group rooming lists.Key ResponsibilitiesGroup Reservations Management: Manage all group reservations aspects in...


  • Miami, United States Trump National Doral, Miami Full time

    Job SummaryWe are seeking a highly organized and customer-focused Reservation Agent to join our team at Trump National Doral, Miami. As a key member of our front desk team, you will be responsible for processing reservations in a timely and efficient manner, ensuring that our guests receive exceptional service and a memorable experience.Key...


  • Miami, Florida, United States Faena hotel Full time

    Job Title: Rooms Reservations SpecialistAbout the Role:The Rooms Reservations Specialist is a key member of our front desk team, responsible for providing exceptional guest service and ensuring seamless room reservations and bookings.Key Responsibilities:Maintain complete knowledge of hotel policies, procedures, and services.Process all reservation requests,...


  • Miami, Florida, United States Mr C Coconut Grove Full time

    Job SummaryWe are seeking a highly skilled and organized Reservations Agent to join our team at Mr. C Coconut Grove. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences through efficient reservation management and exceptional customer service.Key ResponsibilitiesManage reservation hotlines and respond to...


  • Miami, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Restaurant, Coordinator, Reservation, Beverage Manager


  • Washington, DC , USA, United States AccorHotel Full time

    Job Title: Group Reservations CoordinatorAccorHotel is seeking a highly skilled Group Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for coordinating group bookings and ensuring seamless execution of group reservations.Key Responsibilities:Provide exceptional customer service to group clients,...


  • Mt Laurel Township, NJ, USA, United States Albert's Transportation Full time

    Reservations PositionWe are seeking a highly motivated and organized individual to join our team at Albert's Transportation as a Reservations Coordinator. This full-time position involves handling telephone calls, taking customer reservations, and assisting our dispatch supervisor with scheduling assignments in a fast-paced limousine/private passenger...


  • Washington, DC , USA, United States AccorHotel Full time

    Job Title: Group Reservations CoordinatorWe are seeking a highly skilled Group Reservations Coordinator to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for coordinating group bookings and ensuring seamless execution of group reservations.Key Responsibilities:Provide exceptional customer service to group...


  • Miami, United States TROIA (UK) RESTAURANTS LIMITED Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to join our team at TROIA (UK) RESTAURANTS LIMITED. As a key member of our operations team, you will be responsible for managing reservations, ensuring seamless guest experiences, and maintaining the highest standards of service.Key Responsibilities:Manage...


  • Miami, United States Four Seasons Hotels Limited Full time

    About Four SeasonsFour Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a sense of community.About the RoleWe're...


  • Miami, United States Four Seasons Hotels Limited Full time

    About Four SeasonsFour Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury and genuine heart.About the RoleWe are seeking a highly skilled Restaurant...


  • Miami, United States TROIA (UK) RESTAURANTS LIMITED Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to join our team at TROIA (UK) RESTAURANTS LIMITED. As a key member of our operations team, you will be responsible for managing reservations, ensuring seamless guest experiences, and maintaining the highest standards of service.Key Responsibilities:Manage...