Group Reservations Coordinator

4 weeks ago

Washington DC USA, United States AccorHotel Full time
Job Title: Group Reservations Coordinator

AccorHotel is seeking a highly skilled Group Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for coordinating group bookings and ensuring seamless execution of group reservations.

Key Responsibilities:
  • Provide exceptional customer service to group clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate group rooming lists, revise room blocks, and maintain accurate records of group bookings.
  • Update reservations, including cancellations, rescheduling, and shortening length of stay requests, in accordance with AccorHotel group reservation policies.
  • Monitor group block cutoff dates, providing written reminders to clients and ensuring revenue management and event services are aware of any changes.
  • Set up proper billing accounts according to accounting policies and ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities when applicable.
  • Liaise with Sales and other departments as required and provide reservation and pick-up reports upon request.
Requirements:
  • Customer service experience required, with outstanding guest services skills and sophisticated verbal and written communication skills.
  • Computer literate in Microsoft Windows and Microsoft Excel applications, with Opera experience an asset.
  • Ability to handle a multitude of tasks in an intense, ever-changing environment, with strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable, with a strong attention to detail.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a diverse group of individuals, representative of over 20 countries worldwide.
  • Experienced team to train and hone your skills and abilities.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

  • Group Reservations Coordinator

    3 weeks ago

    Washington, DC , USA, United States AccorHotel Full time

    Job Title: Group Reservations CoordinatorWe are seeking a highly skilled Group Reservations Coordinator to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for coordinating group bookings and ensuring seamless execution of group reservations.Key Responsibilities:Provide exceptional customer service to group...

  • Group Reservations Coordinator

    1 month ago

    Washington, Washington, D.C., United States SOFITEL Full time

    Job DescriptionJob Summary:Sofitel Washington D.C. Lafayette Square is seeking a highly skilled and experienced Group Reservations Coordinator to join our team. As a Group Reservations Coordinator, you will be responsible for coordinating and managing group reservations, ensuring seamless execution of group events, and providing exceptional customer service...

  • Reservations Group Coordinator

    3 weeks ago

    Miami, FL, USA, United States JW Marriott Miami Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Group Coordinator to join our team at JW Marriott Miami. In this role, you will be responsible for inputting group sales contracts, group rooming lists, and facilitating the reservation process for call-in groups.Key Responsibilities:Input all groups contracts into the reservation...

  • Reservations Coordinator

    2 weeks ago

    Washington, United States Viceroy Hotel Group Full time

    Job Title: Reservations CoordinatorViceroy Hotel Group is seeking a highly organized and detail-oriented Reservations Coordinator to join our team. As a key member of our hotel operations team, you will be responsible for managing group bookings, processing reservations, and providing exceptional guest service.Key Responsibilities:Manage group bookings,...

  • Group Reservation Coordinator

    2 weeks ago

    VIRGINIA STATE UNIVERSITY, VA , USA, United States IHG Full time

    Job Overview:Coordinate the reservations, room blocks, and contracts for large groups. Assist with on-site meetings as needed. Maintain group blocks, rooming lists, and reservations in the system.Duties and Responsibilities:Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.;...

  • Group Reservations Coordinator

    1 month ago

    Washington, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Group Reservations Coordinator to join our team at AccorHotel. As a key member of our revenue management team, you will be responsible for coordinating group reservations and ensuring seamless execution of group events.Key ResponsibilitiesGroup Reservations Coordination: Consistently offer...

  • Group Booking and Reservations Manager

    1 month ago

    Washington, Washington, D.C., United States SOFITEL Full time

    Job DescriptionJob Summary:Sofitel Washington D.C. Lafayette Square is seeking a highly skilled and experienced Group Reservations Coordinator to join our team. As a Group Reservations Coordinator, you will be responsible for coordinating and managing group reservations, ensuring seamless execution of group events, and providing exceptional customer service...

  • Reservations Coordinator

    2 weeks ago

    Washington, United States Viceroy Hotel Group Full time

    Cultivate your career with Viceroy Hotel Group and be a part of two incredible hotels in Washington, DC! Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants,...

  • Reservations Coordinator

    2 weeks ago

    Washington, United States Viceroy Hotels & Resorts Full time

    Cultivate your career with Viceroy Hotel Group and be a part of two incredible hotels in Washington, DC! Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovat Reservations, Operations Manager, Coordinator, Reservation, Director, Hotel

  • Reservations Coordinator

    4 weeks ago

    US-, San Francisco, CA, USA Davidson Hospitality Group Full time

    Reservations AgentAt Davidson Hospitality Group, we're seeking a skilled Reservations Agent to join our team. As a key member of our front desk team, you'll be responsible for:Key Responsibilities:Booking reservations and managing guest stays with exceptional customer serviceMaintaining accurate records of reservations and cancellationsCollaborating with...

  • Practice Group Coordinator

    3 weeks ago

    Washington, DC, USA, United States VAN NESS FELDMAN LLP Full time

    Job Opportunity at Van Ness Feldman LLPWe are seeking a highly skilled Practice Group Coordinator to join our team at Van Ness Feldman LLP. As a key member of our administrative staff, you will provide critical support to our Practice Group Leaders and other key Firm personnel in the management of each Practice Group.Key Responsibilities:Work closely with...

  • Reservations Agent

    2 weeks ago

    Washington, United States LORE Group Full time

    Job Title: Reservations AgentAt Lore Group, we are seeking a highly skilled and customer-focused Reservations Agent to join our team. As a Reservations Agent, you will be responsible for handling guest reservations, answering inquiries, and providing exceptional customer service.Key Responsibilities:Process guest reservations and requests in a timely and...

  • Reservations Coordinator

    3 weeks ago

    Washington, Washington, D.C., United States Ākēdo Washington DC Full time

    About Ākēdo Washington DCWe are a high-end nightlife concept that offers a unique and exclusive experience for our guests. Our team is dedicated to providing exceptional service and creating an unforgettable atmosphere.Job SummaryWe are seeking a skilled Reservationist to join our team. As a Reservationist, you will be responsible for managing...

  • Reservations Agent

    2 weeks ago

    Washington, United States LORE Group Full time

    Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Caf Riggs, as well as Silver Lyan - a subterranean bar...

  • Reservations Agent

    2 weeks ago

    Washington, United States B. F. Saul Company Hospitality Group Full time

    Job Title: Reservations AgentJoin the B. F. Saul Company Hospitality Group team as a Reservations Agent and play a key role in generating revenue for our hotel. As a Reservations Agent, you will be responsible for fielding inquiries for transient reservations and converting as many of these calls as possible into confirmed reservations.Key...

  • Reservations Coordinator

    4 weeks ago

    Mt Laurel Township, NJ, USA, United States Albert's Transportation Full time

    Reservations PositionWe are seeking a highly motivated and organized individual to join our team at Albert's Transportation as a Reservations Coordinator. This full-time position involves handling telephone calls, taking customer reservations, and assisting our dispatch supervisor with scheduling assignments in a fast-paced limousine/private passenger...

  • Staff Clinician and Group Coordinator

    2 days ago

    Washington, DC , USA, United States Georgetown University Full time

    Job SummaryGeorgetown University is seeking a highly skilled and dedicated Staff Clinician and Group Coordinator to join our Counseling and Psychiatric Service (CAPS) team. As a key member of our mental health team, you will be responsible for overseeing the groups program, planning and leading groups, and providing licensed supervision to trainees. If you...

  • Rooms Coordinator

    4 weeks ago

    Washington, DC , USA, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Rooms Coordinator to join our team at Marriott International Inc. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.Key ResponsibilitiesAssign rooms to guests based on their preferences and availabilityPre-register designated...

  • Reservations and Call Center Coordinator

    4 weeks ago

    Mt Vernon, VA, USA, United States George Washington's Mount Vernon Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations and Call Center Coordinator to join our team at George Washington's Mount Vernon. As a key member of our Guest Services Department, you will be responsible for processing group reservations, managing ticketing operations, and providing exceptional customer service to our guests.Key...

  • Reservations and Call Center Coordinator

    4 weeks ago

    Mt Vernon, VA, USA, United States George Washington's Mount Vernon Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations and Call Center Coordinator to join our team at George Washington's Mount Vernon. As a key member of our Guest Services Department, you will be responsible for processing group reservations, managing the Call Center, and providing exceptional customer service to our guests.Key...