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Senior Sales Representative

2 months ago

Springfield, Illinois, United States Wolters Kluwer Financial Services, Inc. Full time

Job Summary:

We are seeking a highly motivated and experienced Senior Sales Representative to join our team at Wolters Kluwer Financial Services, Inc. as a Senior Inside Sales Representative.

About the Role:

The Senior Inside Sales Representative will be responsible for working with smaller size customers across financial services and specialty industries to position and sell CS products. This role requires a strong understanding of customer needs, identifying relevant CS products to address these needs, and communicating the value proposition of such products.

Key Responsibilities:

  • Manage customer relationships for an assigned book of accounts
  • Prioritize and respond to inbound leads or customer requests for information
  • Utilize SFDC data and account insights to identify, pursue, and close opportunities to retain existing business, cross-sell or up-sell at existing customers, or create business with new customers
  • Maintain a clean and accurate pipeline in CRM
  • Understand and articulate value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise
  • Adhere to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts
  • Deliver against individual quotas
  • Build internal relationships and develop collaborative team with Solution Sales function to effectively serve assigned book of accounts
  • Assist Service with escalated customer issues, as needed (e.g., payment, supply issues)

Requirements:

  • Bachelor's degree or equivalent job-related experience
  • 5 years of B2B commissioned sales
  • Experience in inside sales
  • Experience in the financial services, or lending compliance industries

Preferred Qualifications:

  • Account Management (general knowledge of customer's business, decision makers, and purchasing process)
  • Cross-sell, up-sell, or pursue renewal transactions with customers
  • Identify when account requires additional assistance and migrate to face-to-face account
  • Solution presentation skills (virtual by phone or video)
  • Prioritize multiple priorities across various accounts
  • Interpersonal skills, ability to build stakeholder relationships virtually
  • Effective collaborator with technical skilled individuals
  • Professional demeanor in oral and written communications
  • Self-motivated; proactive and perseverant mindset
  • Passion for and ability to learn and develop Sales skillsets

What We Offer:

A comprehensive benefits package that begins your first day of employment.