Customer Service Representative

4 days ago


Des Moines, Iowa, United States Walmart Full time

Job Summary

We are seeking a friendly and efficient Customer Service Representative to join our team as a Member Frontline Cashier. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, restocking shelves, and sweeping the floor.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
  • Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer

  • Competitive hourly wage.
  • Opportunities for career advancement and professional growth.
  • Benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.

About Us

Walmart is a global retailer committed to saving people money so they can live better - anytime and anywhere - in retail stores, online, and through their mobile devices. We are a diverse and inclusive company with a strong commitment to our customers, employees, and the communities we serve.



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