Snowsports School Booking Agent

2 days ago

Anchorage, Alaska, United States Hilltop Ski Area Full time
{"h2": "Job Summary", "p": "We are seeking a highly organized and customer-focused Snowsports School Booking Agent to join our team at Hilltop Ski Area. As a key member of our Snowsports School team, you will be responsible for providing exceptional customer service, managing bookings, and ensuring a seamless experience for our guests.

", "ul": [{"li": "Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and professional manner"}, {"li": "Manage bookings and scheduling for Snowsports school lessons and programs, ensuring accurate and efficient processing of customer information"}, {"li": "Maintain accurate and organized records of customer interactions, including documentation and payment processing"}, {"li": "Work closely with the Snowsports School Director and management to ensure excellent customer experience and achieve sales goals"}, {"li": "Perform daily sales input on computerized point of sales program and maintain accurate records of sales receipts"}, {"li": "Perform related clerical work, including typing and filing, to support the efficient operation of the Snowsports School"}], "h2": "Requirements", "ul": [{"li": "Must be 16 years of age or older and have an approved work permit if under 18 years of age, 18+ preferred"}, {"li": "Must pass a pre-employment background check. If under the age of 18, two reference letters are required in place of the background check"}, {"li": "Must be able to accommodate scheduling expectations, including weekend, holiday, and evening hours"}, {"li": "Excellent oral and written communication skills, with the ability to work effectively with guests and colleagues"}, {"li": "At least two years of experience in a customer-facing role, preferably in a sales or booking environment"}, {"li": "Must be comfortable and confident using computers, with experience in point of sales systems and record-keeping software"}], "h2": "Work Environment", "p": "The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

", "ul": [{"li": "Regularly required to talk or listen, with frequent use of hands or fingers to handle or feel objects, tools, or controls"}, {"li": "Occasionally required to stand, walk, sit, and reach with hands and arms, with occasional lifting and/or moving up to 25 pounds"}, {"li": "Specific vision abilities required include close vision, distance vision, and the ability to adjust focus"}, {"li": "Regularly exposed to outside weather conditions, with a low to moderate noise level in the work environment"}], "h2": "Note", "p": "This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

"}

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