Hotel Receptionist

Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities

• Provide prompt and professional check-in and check-out services to guests, including handling room assignments, key cards, and other guest requests.
• Manage cash handling and credit card transactions accurately and efficiently.
• Process guest reservations, cancellations, and modifications in a timely and professional manner.
• Respond to guest inquiries and resolve any issues or concerns in a courteous and professional manner.
• Work effectively as part of a team to ensure seamless operations and excellent guest service.

Requirements

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Ability to work a variety of shifts, including nights, weekends, and holidays.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and multitask effectively.

What We Offer

• A competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment.