Service Operations Associate
2 weeks ago
The Service Operations Associate plays a crucial role in the effective functioning of the Service Department, engaging in unit inventory management, pre-delivery inspections (PDI), and customer delivery orientations. This position also provides assistance to clients needing service or warranty repairs for their recreational vehicles and may support the sales of parts and accessories.
ESSENTIAL FUNCTIONS:
- Demonstrates a strong commitment to exceptional customer service, ensuring a positive and efficient shopping experience for all clients.
- Welcomes all customers for unit delivery, service inquiries, warranty claims, and parts purchases in a courteous and timely manner.
- Responds to service, warranty, and parts inquiries both over the phone and in person.
- Collaborates with the Receiving Department to unload, inspect, and verify VINs of new units delivered by manufacturers.
- Labels received units with bar codes and updates their lot locations in the inventory management system.
- Maintains communication regarding unit inventory status and assists with physical inventory counts.
- Prepares daily unit delivery schedules to facilitate upcoming customer orientations.
- Conducts final inspections and detailing checks on all units scheduled for delivery, reporting any discrepancies to the Service Manager and verifying VINs.
- Confirms proper rigging and accessory installation as per work orders.
- Prepares the Owner's Delivery Packet and necessary documentation ahead of customer pick-up.
- Educates customers on unit and accessory operations, break-in procedures, and maintenance guidelines.
- Assists service clients in documenting their concerns on the Repair Order.
- Supports the Service Manager in creating relevant work orders and keeps customers updated on repair estimates and progress.
- Assists management in scheduling departmental work tasks.
- Stays informed about product warranty policies and procedures.
- Facilitates warranty repair authorizations and manages related work order creation, parts receiving, and payment processing.
- Ensures that no unit is released until full payment is received.
- Keeps a clean and organized workspace.
- Performs other duties as assigned.
- High School diploma or equivalent experience.
- Ability to perform basic mathematical calculations.
- Strong communication skills to interact professionally with customers, vendors, and colleagues.
- Ability to build and maintain effective working relationships with customers, management, and team members.
- Competence in various functions within the dealership management data entry system.
- N/A
- Capable of lifting up to 50 pounds.
- Able to work in both indoor and outdoor environments.
- Must be able to stand for extended periods.
- Performs tasks under general supervision, utilizing established procedures and innovative thinking. Makes decisions from limited options to resolve issues and often recommends improvements to work processes.
Enjoy discounts on retail merchandise, dining options, world-class resorts, and conservation attractions.
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
-
Culinary Service Associate
2 weeks ago
League City, Texas, United States Cardinal Culinary Full timeCulinary Service Associate Join our team at Cardinal Culinary as we seek dedicated culinary service associates. This role is ideal for individuals with some experience in food service. As a member of our dining operations team, you will work under the guidance of a Dining Manager, engaging in various responsibilities such as: Taking customer ordersPreparing...
-
Culinary Service Associate
1 week ago
League City, Texas, United States Cardinal Culinary Full timeCulinary Service Associate At Cardinal Culinary, we are looking for dedicated individuals to join our Culinary Operations team. This position is ideal for those with some experience in food service. The Culinary Service Associates will work under the guidance of a Dining Manager and will be responsible for various tasks including: Taking customer ordersFood...
-
Culinary Service Associate
2 weeks ago
League City, Texas, United States Cardinal Culinary Full timeCulinary Service Associate Cardinal Culinary is seeking dedicated individuals for our Culinary Operations Center. Minimum Experience Mid-level Compensation $10-15HR As a Culinary Service Associate, you will work under the guidance of a Caf Manager, performing essential tasks that include: Taking customer ordersPreparing and cooking mealsMaintaining...
-
Culinary Service Associate
2 weeks ago
League City, Texas, United States Cardinal Culinary Full timeCulinary Service Associate At Cardinal Culinary, we are seeking dedicated individuals to join our Culinary Operations team. This position is ideal for those with a moderate level of experience in food services. Position Overview: As a Culinary Service Associate, you will work under the guidance of a Caf Manager, taking on various responsibilities that...
-
Service Operations Manager
7 days ago
League City, Texas, United States Goodyear Full timeJob SummaryWe are seeking a highly skilled Service Supervisor to join our team at Goodyear Commercial Tire & Service Centers. As a Service Supervisor, you will be responsible for managing the service department, including the team and equipment, to ensure exceptional customer satisfaction and meet sales objectives.Key ResponsibilitiesService Department...
-
Customer Service Operations Specialist
14 hours ago
League City, Texas, United States Ineos Group Ltd Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Operations Specialist to join our team at Ineos Group Ltd. As a key member of our Supply Chain Operations department, you will play a critical role in ensuring the smooth execution of our sales process from order to post-delivery for domestic and export customers.Key...
-
Golf Course Operations Associate
1 week ago
League City, Texas, United States C WILSON LC Full timeJob OverviewPRO-SHOP MANAGEMENT*Ensure a welcoming atmosphere for guests at the golf facility by efficiently managing check-ins and utilizing the POS system with a friendly demeanor.*Supervise daily activities of the establishment, including pro-shop functions, golf merchandise handling, and overseeing cart staff.FOOD AND BEVERAGE SERVICE*Process food and...
-
Financial Operations Manager
2 weeks ago
League City, Texas, United States Structural Integrity Associates, Inc. Full timeJob OverviewStructural Integrity Associates, Inc. is actively seeking a Financial Operations Manager to become a vital part of our organization. This role is pivotal in overseeing financial management and accounting functions, ensuring alignment with operational strategies.Key Responsibilities:Lead and mentor the Finance and Accounting team to ensure timely...
-
Service Representative
3 days ago
League City, Texas, United States Bass Pro Shops Full timeJob SummaryBass Pro Shops is seeking a highly skilled and customer-focused Service Specialist to join our team. As a Service Specialist, you will play a critical role in ensuring a positive and productive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to ensure a pleasant and productive...
-
Service Supervisor
5 days ago
League City, Texas, United States Goodyear Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Supervisor to join our team at Goodyear Commercial Tire & Service Centers. As a Service Supervisor, you will play a critical role in ensuring the efficient operation of our service department, including managing the team and equipment, assisting technicians in daily work routines, and...
-
Service Supervisor
21 hours ago
League City, Texas, United States Goodyear Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Supervisor to join our team at Goodyear Commercial Tire & Service Centers. As a Service Supervisor, you will play a critical role in ensuring the efficient operation of our service department, including managing the team and equipment, assisting technicians in daily work routines, and...
-
Service Porter
1 month ago
League City, Texas, United States AutoNation Full timeAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...
-
Retail Sales Associate
5 days ago
League City, Texas, United States Bridgestone America, Inc. Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Salesperson. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products and services, and driving sales growth.Key Responsibilities:Build strong relationships with customers to understand...
-
Sales Associate
3 days ago
League City, Texas, United States James Avery Full time**Job Summary**At James Avery, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing exceptional customer service and driving sales growth in our store.**Key Responsibilities:**Assist customers with their selection and purchase of merchandise while...
-
Sales and Customer Service Representative
5 days ago
League City, Texas, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Bay Colony. As a Sales and Customer Service Associate, you will play a key role in delivering an exceptional experience for our clients and growing our member base.Key ResponsibilitiesProvide Outstanding Customer Service:...
-
Culinary Services Manager
2 weeks ago
League City, Texas, United States Grand Living Full timeAbout Grand Living Grand Living is redefining the experience of senior hospitality and is rapidly establishing itself as a premier brand in the industry. Our journey began with a vision to create unique senior living environments, evolving into a collection of exceptional residences that offer luxurious amenities and outstanding service to our residents and...
-
Optical Operations Supervisor
2 weeks ago
League City, Texas, United States ELITE VISION CARE PLLC Full timeJob OverviewWe are seeking a dedicated and compassionate leader for our expanding eyecare facility. At Elite Vision Care, we provide a comprehensive Paid Time Off package that encompasses holidays, medical and dental coverage, and exceptional partnerships with vendors, granting us access to premier lens technologies and luxury frame collections, including...
-
Retail Sales Associate
5 days ago
League City, Texas, United States EZCORP Full timeAbout EZCORPEZCORP is a leading provider of financial services, offering a unique blend of retail sales and financial services. Our team is dedicated to delivering exceptional customer experiences and building long-term relationships with our customers.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team....
-
Sales & Customer Service Representative
5 days ago
League City, Texas, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding...
-
Customer Service Coordinator
2 weeks ago
League City, Texas, United States Bass Pro Shops Full timePOSITION SUMMARY: The Service Operations Associate plays a vital role in the overall functioning of the Service Department, including managing unit inventory processes, conducting pre-delivery inspections (PDI), and facilitating delivery orientations. This position may also provide assistance to customers seeking service or warranty repairs for their...