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IT Support Specialist

2 months ago

Worcester, Massachusetts, United States Mirick O'Connell Full time

Job Summary

Mirick O'Connell, a leading Massachusetts law firm, is seeking an IT Support Specialist to join our collaborative team. As a key member of our technical services team, you will provide support to our offices, ensuring the smooth operation of our IT systems.

Key Responsibilities

  • Provide technical support to employees across multiple offices
  • Troubleshoot and resolve IT issues in a timely and efficient manner
  • Collaborate with internal stakeholders to identify and implement process improvements
  • Stay up-to-date with the latest IT trends and technologies

Requirements

  • Experience in a help desk or technical support role
  • Strong technical skills and knowledge of IT systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer

Mirick O'Connell offers a competitive salary and benefits package, as well as opportunities for professional growth and development.