Housing Support Specialist

4 weeks ago


Worcester, Massachusetts, United States YWCA Central Massachusetts Full time

Housing Support Specialist

At YWCA Central Massachusetts, we are seeking a skilled Housing Support Specialist to join our team. As a Housing Support Specialist, you will play a critical role in helping individuals and families achieve stable and affordable housing.

Key Responsibilities:

  • Research and identify available affordable housing options and establish strong relationships with potential landlords, housing authorities, and management companies.
  • Assist participants with advocacy, basic needs, and support, sustaining housing.
  • Support the Housing Manager with statistical data, community outreach, and reporting.
  • Prospect and develop new landlord relationships to provide homeless individuals with appropriate housing stabilization.
  • Develop action plans with participants that outline goals related to education, employment, childcare, and maintaining housing.
  • Coordinate immediate and longer-term access to resources such as transportation, flex funding, crisis respite, supportive and permanent housing, and other immediate supports for the participant.
  • Initiate and maintain collaborative partnerships with domestic and sexual violence service providers, and other social service professionals, businesses, and informal resources in the community where participants reside.
  • Answer phone calls, conduct intakes of new participants, and provide referrals and information to potential housing participants.
  • Complete data entry and submit necessary reports as required for grant compliance.
  • Address the maintenance needs of housing units as needed.

Requirements:

  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
  • Familiarity with domestic violence and/or gender issues.
  • Proficiency in Spanish is preferred.
  • Computer literacy (Word, Excel, and general Internet skills).
  • Experience developing and delivering community presentations.
  • Demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations.
  • Access to a vehicle to facilitate traveling between the agency's areas of coverage.
  • Ability to work a flexible schedule, including possibly altering weekday schedule to accommodate a participant's need.

YWCA Central Massachusetts is an equal opportunity employer and welcomes applications from diverse candidates.



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