Housing Support Specialist
4 weeks ago
Housing Support Specialist
At YWCA Central Massachusetts, we are seeking a skilled Housing Support Specialist to join our team. As a Housing Support Specialist, you will play a critical role in helping individuals and families achieve stable and affordable housing.
Key Responsibilities:
- Research and identify available affordable housing options and establish strong relationships with potential landlords, housing authorities, and management companies.
- Assist participants with advocacy, basic needs, and support, sustaining housing.
- Support the Housing Manager with statistical data, community outreach, and reporting.
- Prospect and develop new landlord relationships to provide homeless individuals with appropriate housing stabilization.
- Develop action plans with participants that outline goals related to education, employment, childcare, and maintaining housing.
- Coordinate immediate and longer-term access to resources such as transportation, flex funding, crisis respite, supportive and permanent housing, and other immediate supports for the participant.
- Initiate and maintain collaborative partnerships with domestic and sexual violence service providers, and other social service professionals, businesses, and informal resources in the community where participants reside.
- Answer phone calls, conduct intakes of new participants, and provide referrals and information to potential housing participants.
- Complete data entry and submit necessary reports as required for grant compliance.
- Address the maintenance needs of housing units as needed.
Requirements:
- Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
- Familiarity with domestic violence and/or gender issues.
- Proficiency in Spanish is preferred.
- Computer literacy (Word, Excel, and general Internet skills).
- Experience developing and delivering community presentations.
- Demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations.
- Access to a vehicle to facilitate traveling between the agency's areas of coverage.
- Ability to work a flexible schedule, including possibly altering weekday schedule to accommodate a participant's need.
YWCA Central Massachusetts is an equal opportunity employer and welcomes applications from diverse candidates.
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