IT Support Specialist

4 days ago


Worcester, Massachusetts, United States Mirick O'Connell Full time

We are seeking an experienced IT professional to provide support to our three offices in Massachusetts. As an IT Support Specialist at Mirick O'Connell, you will be part of a collaborative team that values growth opportunities. Your primary responsibility will be to provide technical assistance to our staff, ensuring seamless operation of our computer systems and networks.

Key Responsibilities:

  • Provide technical support to staff members across our three offices
  • Troubleshoot and resolve IT-related issues in a timely manner
  • Collaborate with the IT team to implement new technologies and improve existing systems
  • Develop and maintain documentation for IT procedures and policies

Requirements:

  • 3+ years of experience in IT support or a related field
  • Strong knowledge of computer systems, networks, and software applications
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

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