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Client Relations Specialist

2 months ago

Philadelphia, Pennsylvania, United States Hertz Full time

Compensation: $17.50 per hour

Key Qualifications:

  • High School Diploma or equivalent required
  • Strong dedication to customer service with a focus on client satisfaction
  • A minimum of 2 years in a customer service role
  • Proficient in managing multiple tasks with excellent organizational abilities
  • Valid driver's license required
  • Flexibility to work various shifts, including nights, weekends, and holidays as needed
  • Strong computer proficiency
  • Exceptional verbal communication skills
  • Positive attitude and energetic personality
  • Professional demeanor and work ethic
  • Willingness to work overtime when necessary

Desirable Qualifications:

  • Experience in direct customer interactions (e.g., inquiries, disputes, adjustments)
  • 4 years of customer service experience, including 2 years in sales

Physical Demands:

Candidates must possess the necessary auditory, speaking, and communication skills to fulfill the responsibilities outlined above. The essential functions of this role include, but are not limited to, sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, writing, lifting, seeing, and reading.

The Hertz Corporation operates under the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 corporate and franchise locations globally. As one of the largest vehicle rental companies worldwide, Hertz is recognized for its commitment to service excellence.

Diversity and Inclusion: At Hertz, we celebrate a culture of diversity and inclusion, taking proactive steps to promote equal employment and advancement opportunities. The diverse perspectives, experiences, skills, and talents of our employees are integral to our culture and success.

We encourage individuals to apply for positions based on their unique characteristics.

Equal Opportunity Employer: EOE, including disability/veteran.