Resident Relations Manager
1 day ago
At Continental Properties inc, we are seeking a highly skilled and customer-focused Resident Relations Manager to join our team at our Springs at McKinney residential apartment community in McKinney, TX.
Job Summary:The Resident Relations Manager will be responsible for leading the successful operations of the community, focusing on business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. This role will report to the Community Manager of the property.
Key Responsibilities:- Manage accounting and financial matters, including collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies.
- Meet with current and prospective residents to address issues and concerns.
- Help increase resident renewal rates and organize resident events to foster a sense of community.
- Two plus years of apartment leasing experience required; resident relations manager experience desired.
- Experience with Fair Housing Regulations and managing delinquencies.
- An unmatched commitment to customer service.
- Ability to work overtime and a non-traditional schedule, including evenings, weekends, and holidays.
At Continental Properties inc, we offer a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. We also provide opportunities for career growth and development, including paid professional memberships, certifications, and tuition reimbursement.
We are committed to equal employment opportunity and comply with the Americans with Disabilities Act (ADA) and all applicable state and local fair employment practices laws.
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