Contact Center Performance Manager

About This Role:\ComponentAs a Contact Center Performance Analyst at Internet Brands, you will be responsible for analyzing call center performance data and identifying areas for improvement.\ComponentKey Responsibilities:\Component\ComponentAnalyze call center performance data using workforce management software and reporting tools\ComponentIdentify areas...

Role OverviewThe Contact Center Enterprise Architect will play a crucial role in developing and driving long-term architectural strategy for contact center capabilities, aligning with business objectives and customer experience goals.This position requires strong healthcare and regulatory experience, as well as the ability to facilitate product capability...

Job DescriptionThe Contact Center Enterprise Architect will be responsible for developing and driving long-term architectural strategy for contact center capabilities, aligning with business objectives and customer experience goals. This position requires strong technical skills, as well as the ability to communicate complex technical information to...

Voya Financial is seeking a highly skilled and experienced Technical Lead to join our Contact Center Technology team. As a Sr Genesys Cloud Developer/Lead, you will be responsible for leading the development and implementation of complex Contact Center solutions using Genesys Cloud CX.You will work closely with cross-functional teams to design, build, and...

Job Title: Learning Center ManagerAbout UsSylvans of Minnesota operates multiple Sylvan Learning Centers in various locations, including Roseville, Maple Grove, Edina, Eden Prairie, Burnsville, Woodbury, Coon Rapids, St. Paul, and St. Cloud.Estimated Salary:$60,000 - $80,000 per yearJob DescriptionThe Learning Center Manager is the leader of a Sylvan...

About the RoleWe are seeking a highly skilled Call Center Optimization Specialist to join our team at Internet Brands. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and optimizing call center operations.As a Call Center Optimization Specialist, you will be responsible for real-time...

Job DescriptionWe are seeking a highly skilled SEO and Website Performance Manager to join our team at NetSPI. This role is responsible for developing and implementing a comprehensive SEO strategy, optimizing our website's performance, and collaborating with cross-functional teams to achieve our marketing objectives.Key ResponsibilitiesSEO Strategy &...

About Disability SolutionsWe are a disability-focused organization committed to creating opportunities for people with disabilities to succeed in the workforce. Our mission is to provide accessible and inclusive workplaces that value diversity and promote equality.In this role, you will play a critical part in helping us achieve our mission by leading a team...

Job Description: The Early Childhood Center (ECC) Administrative Support role at the Minnesota Jewish Community Center is responsible for providing administrative support to the ECC Director and Assistant Director. This includes managing files, performing general administrative tasks, and assisting with classroom coverage as needed.Key Qualifications:1+ year...

Key ResponsibilitiesProcess Optimization: Assess and optimize operational workflows to enhance scalability and efficiency.Cross-Functional Collaboration: Collaborate with teams to identify and eliminate inefficiencies, and develop strategies to align operations with growth objectives.Leadership and Strategy: Develop and implement plans to achieve business...

About Our TeamWe are a dynamic team at Dungarvin, dedicated to providing person-centered services to individuals with diverse needs.Job DescriptionThe Mental Health Coordinator II will play a crucial role in coordinating services, including individual finances, activities, program services, positive behavioral support needs, family involvement,...

Job Description: We are looking for a highly motivated and experienced Call Center Specialist to join our team at Securitas Electronic Security Inc. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.About the Role: In this role, you will handle inbound calls from customers,...

About Our Company:Advantage Solutions is a leading sales and marketing agency that specializes in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.We provide consumers access to the best products available in the marketplace today by bridging...

BenefitsCompetitive Salary and Benefits Package:$130,000 ~ $150,000 per year.Remote work options available.Performance bonus and/or merit increase opportunities.401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately).Competitive paid time off.Health insurance, dental insurance, and telehealth services start DAY 1.

Job OverviewMulticultural Care Center LLC is seeking a Housing Case Manager for its Housing Stabilization Service (HSS) program. This role provides vital support to single adults in Hennepin and Ramsey Counties, helping them find and maintain stable housing.The ideal candidate will have strong interpersonal skills, enabling them to build relationships with...

Job SummaryWe are seeking a skilled and compassionate Case Manager to join our team at the NorthPoint Health & Wellness Center in North Minneapolis. As a Case Manager, you will play a critical role in addressing domestic violence prevention needs in the community. This role provides comprehensive support and intervention for individuals and families affected...

Spearhead the growth and success of SCA Health's facilities as a Senior Surgical Center Director. Reporting directly to the executive leadership, you will be responsible for executing the strategic plan, managing financials, and driving clinical quality initiatives. Your expertise in healthcare operations, team management, and physician relationships will...

About the RoleWe are seeking a highly skilled Call Center Operations Specialist to join our team at Internet Brands. As a key member of our call center, you will be responsible for ensuring seamless customer interactions and optimizing our operations for maximum efficiency.Key Responsibilities:Monitor real-time workload requirements and make data-driven...

At Collective Measures, we're seeking an experienced Digital Media Strategist to join our team as a Performance Media Manager. In this role, you'll be responsible for the oversight and performance of paid social and paid search advertising, developing best-in-class strategies to drive business results. Your expertise in paid social and paid search marketing,...

OverviewFounded in 1963, this client is a manufacturer and retailer of jet planes.This position will be located at their completion center in Little Rock, Arkansas, which employs about 1,400 people.Job SummaryThe Team Leader of Avionics/Electrical Design Support will oversee activities by the avionics/electrical design team members. He/she will manage the...