Call Center Specialist
3 weeks ago
About the Role: In this role, you will handle inbound calls from customers, technicians, and field personnel, responding to their inquiries and resolving issues in a timely and professional manner. You will also be responsible for building and maintaining account data, troubleshooting with technicians, and corresponding with customers regarding account information.
Key Responsibilities:
- Handle a minimum of 50 inbound phone calls per shift
- Build new accounts and ensure proper testing of alarm panels by field technicians
- Manage and respond to daily emails with proper email etiquette through Outlook
- Utilize available resources to perform daily job responsibilities
- Process and respond to all customer requests received via phone and email
- Provide available customer reports as requested
- Provide world-class customer service to every contact
Requirements: To be successful in this role, you must have excellent written and verbal communication skills, reading comprehension with attention to detail, and the ability to interact and work with employees from various backgrounds and experience levels. You should also be a team player who fulfills commitments to customers with a positive attitude, able to work collaboratively and cooperatively with departmental leadership.
Salary and Benefits: The estimated annual salary for this role is $45,000 - $60,000, depending on experience. Our comprehensive benefits package includes medical, dental, vision, and life insurance, company-paid short-term and long-term disability, 401K with 60% match up to 6% of salary, paid vacation, holiday, and sick time, educational assistance, and exceptional growth opportunities.
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Call Center Operations Specialist
4 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout the RoleWe are seeking a highly skilled Call Center Operations Specialist to join our team at Internet Brands. As a key member of our call center, you will be responsible for ensuring seamless customer interactions and optimizing our operations for maximum efficiency.Key Responsibilities:Monitor real-time workload requirements and make data-driven...
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Call Center Optimization Specialist
4 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout the RoleAt Internet Brands, we are seeking a skilled Call Center Optimization Specialist to join our team. This role is responsible for ensuring that service levels are met and agents are adhering to their schedules in real-time.Duties and Responsibilities:Oversee intraday management of real-time workload requirements.Track agent availability, call...
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Call Center Operations Manager
4 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout the RoleWe are seeking a highly skilled Call Center Optimization Specialist to join our team at Internet Brands. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and optimizing call center operations.As a Call Center Optimization Specialist, you will be responsible for real-time...
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Call Center Supervisor Lead
2 weeks ago
Minneapolis, Minnesota, United States Disability Solutions Full timeAbout Disability SolutionsWe are a disability-focused organization committed to creating opportunities for people with disabilities to succeed in the workforce. Our mission is to provide accessible and inclusive workplaces that value diversity and promote equality.In this role, you will play a critical part in helping us achieve our mission by leading a team...
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Women's Support Specialist: On Call Position
1 month ago
Minneapolis, Minnesota, United States Minnesota Adult & Teen Challenge Full timeJob SummaryWe are seeking a dedicated Women's Support Specialist to join our team. This on-call position is responsible for providing supervision and support to clients, ensuring their safety and well-being.
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Data Center Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States Apex Systems Full time**Job Summary:**We are seeking a highly skilled Data Center Support Specialist to join our team at Apex Systems. As a Data Center Support Specialist, you will be responsible for resolving hardware and infrastructure issues in support of HPE customer data centers.**Key Responsibilities:**Analyze and resolve issues within IT infrastructure, including HPE and...
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Data Center Security Specialist
2 weeks ago
Minneapolis, Minnesota, United States T5 Data Centers Full timeJob OverviewT5 Data Centers is a leading provider of data center solutions. We are seeking an experienced Data Center Security Specialist to join our team. This role will be responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.Responsibilities:Monitors surveillance equipment...
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Data Center Operations Specialist
9 hours ago
Minneapolis, Minnesota, United States Energi People Full timeData Center Operations SpecialistEnergi People is a trusted leader in providing enterprise and hyper-scale customers with customized data centre solutions. Our commitment to quality spans every phase of the data centre life-cycle, offering everything from turnkey development and construction to facilities management and operations on a global scale.Your...
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Human Resources Specialist
2 weeks ago
Minneapolis, Minnesota, United States Levy Full timeJob TitleHuman Resources Specialist - Levy CenterAbout the JobWe are seeking a skilled Human Resources Specialist to join our team at Levy Center. The ideal candidate will be responsible for clerical functions and administrative support of food service programs.Job SummaryThe successful candidate will perform a variety of tasks, including answering...
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Distribution Center Inventory Specialist
3 weeks ago
Minneapolis, Minnesota, United States Genuine Parts Company Full timeJob Description: In this exciting role as a Distribution Center Inventory Specialist, you will be responsible for maintaining accurate and efficient inventory levels within our warehouse. Your primary focus will be on ensuring that all products are properly stocked, shipped, and received. As a key member of our inventory team, you will be responsible for...
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Clinical Rehabilitation Specialist
2 weeks ago
Minneapolis, Minnesota, United States Safety Center Inc Full timeJob Title: Clinical Rehabilitation SpecialistWe are seeking a skilled Clinical Rehabilitation Specialist to join our team at Safety Center Inc. As a Clinical Rehabilitation Specialist, you will work with adult males who require mental health treatment and support due to developmental disabilities, mental illness, or low/impaired functioning.Salary: $65,000 -...
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Compassionate Care Provider
1 month ago
Minneapolis, Minnesota, United States Optum Full timeAbout the RoleWe are seeking a skilled and compassionate Nurse Practitioner to join our team as a House Call Specialist. This is an excellent opportunity to work in a unique and rewarding environment, providing high-quality patient care in the comfort of their own homes.Job Summary:Conduct comprehensive in-home assessments, including evaluations of past...
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Urologist Call Coverage Job Opportunity
8 hours ago
Minneapolis, Minnesota, United States Allina Health Full timeJob SummaryWe are seeking a talented urologist to join our team as a call coverage specialist. As a member of our multidisciplinary team, you will work closely with colleagues to ensure seamless delivery of patient care, from initial consultation to ongoing management and follow-up. Your expertise and commitment to excellence will enable us to maintain our...
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Medical Imaging Specialist for Trauma Center
7 hours ago
Minneapolis, Minnesota, United States Aureus Medical Group - Imaging Full timeSeeking a dedicated Medical Imaging Specialist to join our team at a Level 1 Trauma Center in Minneapolis, Minnesota. As a vital member of our imaging department, you will be responsible for capturing high-quality medical images for patient diagnosis and treatment.Responsibilities:Operate radiography equipment to produce accurate and detailed...
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Wellness Nurse Specialist
3 weeks ago
Minneapolis, Minnesota, United States Hennepin County Medical Center Full timeJob Title: Wellness Nurse SpecialistWe are seeking a qualified Wellness Nurse Specialist to join our team at Hennepin County Medical Center (HCMC). The successful candidate will be responsible for providing flu vaccinations and biometric screenings at various locations across the Twin Cities metro area.The ideal candidate will have an Associate's degree in...
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Healthcare Support Specialist
9 hours ago
Minneapolis, Minnesota, United States Adecco US, Inc. Full timeAdecco US, Inc. is a trusted partner in the healthcare staffing industry, and we are seeking a skilled Healthcare Support Specialist to join our Remote Call Center Team.The ideal candidate will have a strong understanding of HMOs and claims processing, as well as previous experience working in a call center environment.Responsibilities:Making a high volume...
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Education Specialist
2 weeks ago
Minneapolis, Minnesota, United States Agape Child Development Center Full timeJob OverviewWe are seeking an experienced Education Specialist to join the Agape Child Development Center team. This individual will lead a class of students through the school year, assessing their current academic level and designing instruction to meet their collective and individual needs.The ideal candidate is passionate about learning and helping...
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House Calls Nurse Specialist
1 day ago
Minneapolis, Minnesota, United States Optum Full timeAbout the RoleAs a Nurse Practitioner with Optum Home & Community Care, you will play a critical role in providing high-quality, patient-centered care in the comfort of patients' homes. This opportunity offers a unique chance to make a meaningful impact on patients' lives while enjoying a flexible schedule and competitive compensation.Key responsibilities...
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Child Development Specialist
2 weeks ago
Minneapolis, Minnesota, United States Agape Child Development Center Full timeJob OverviewWe are seeking an experienced and dedicated Child Development Specialist to join our team at the Agape Child Development Center. This individual will be responsible for leading a class of students through the school year, assessing their current academic level, and designing instruction to meet students' collective and individual needs.
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Child Development Specialist
2 weeks ago
Minneapolis, Minnesota, United States Agape Child Development Center Full timeJob Description: Child Development SpecialistAgape Child Development Center is looking for a skilled Child Development Specialist to join our team. In this role, you will work closely with students, teachers, and parents to create a supportive and inclusive learning environment.Key ResponsibilitiesDesign and implement educational programs that meet the...