Call Center Operations Specialist
3 weeks ago
We are seeking a highly skilled Call Center Operations Specialist to join our team at Internet Brands. As a key member of our call center, you will be responsible for ensuring seamless customer interactions and optimizing our operations for maximum efficiency.
Key Responsibilities:
- Monitor real-time workload requirements and make data-driven decisions to optimize call center performance.
- Track agent availability, call volume, and other key metrics to identify areas for improvement.
- Manage intraday events and incidents, escalating to leadership teams as needed.
Requirements:
- Moderate experience with Google Workspace preferred.
- Basic knowledge of Microsoft Excel.
- Attention to detail and ability to multitask.
Salary: $60,000 - $80,000 per year, depending on experience.
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Call Center Operations Manager
3 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout the RoleWe are seeking a highly skilled Call Center Optimization Specialist to join our team at Internet Brands. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and optimizing call center operations.As a Call Center Optimization Specialist, you will be responsible for real-time...
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Call Center Optimization Specialist
3 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout the RoleAt Internet Brands, we are seeking a skilled Call Center Optimization Specialist to join our team. This role is responsible for ensuring that service levels are met and agents are adhering to their schedules in real-time.Duties and Responsibilities:Oversee intraday management of real-time workload requirements.Track agent availability, call...
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Call Center Specialist
2 weeks ago
Minneapolis, Minnesota, United States Securitas Electronic Security Inc Full timeJob Description: We are looking for a highly motivated and experienced Call Center Specialist to join our team at Securitas Electronic Security Inc. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.About the Role: In this role, you will handle inbound calls from customers,...
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Call Center Supervisor Lead
2 weeks ago
Minneapolis, Minnesota, United States Disability Solutions Full timeAbout Disability SolutionsWe are a disability-focused organization committed to creating opportunities for people with disabilities to succeed in the workforce. Our mission is to provide accessible and inclusive workplaces that value diversity and promote equality.In this role, you will play a critical part in helping us achieve our mission by leading a team...
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Data Center Security Specialist
2 weeks ago
Minneapolis, Minnesota, United States T5 Data Centers Full timeJob OverviewT5 Data Centers is a leading provider of data center solutions. We are seeking an experienced Data Center Security Specialist to join our team. This role will be responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.Responsibilities:Monitors surveillance equipment...
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Warehouse Operations Specialist
2 weeks ago
Minneapolis, Minnesota, United States Genuine Parts Company Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team in Minneapolis, MN. As a key member of our distribution center team, you will play a critical role in ensuring the smooth operation of our warehouse facilities.Job SummaryThis is a full-time position that requires a strong work ethic and...
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Operations Manager for Distribution
3 weeks ago
Minneapolis, Minnesota, United States Advanced Operations Partners Full timeAdvanced Operations Partners seeks an experienced Operations Manager to oversee our warehouse operations in Minneapolis, MN. As a key member of our team, you will be responsible for leading warehouse personnel and drivers, managing a team of warehouse supervisors and unionized operational staff, and implementing lean and continuous improvement...
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Property Operations Specialist
1 week ago
Minneapolis, Minnesota, United States CollectiveGreat States Full timeJob Title: Property Operations SpecialistWe are seeking a highly organized and detail-oriented Property Operations Specialist to join our team at Collective. The ideal candidate will have a strong background in property management, excellent communication skills, and a passion for delivering exceptional customer service.Job DescriptionThe Property Operations...
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Women's Support Specialist: On Call Position
1 month ago
Minneapolis, Minnesota, United States Minnesota Adult & Teen Challenge Full timeJob SummaryWe are seeking a dedicated Women's Support Specialist to join our team. This on-call position is responsible for providing supervision and support to clients, ensuring their safety and well-being.
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Data Center Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Apex Systems Full time**Job Summary:**We are seeking a highly skilled Data Center Support Specialist to join our team at Apex Systems. As a Data Center Support Specialist, you will be responsible for resolving hardware and infrastructure issues in support of HPE customer data centers.**Key Responsibilities:**Analyze and resolve issues within IT infrastructure, including HPE and...
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Distribution Center Inventory Specialist
2 weeks ago
Minneapolis, Minnesota, United States Genuine Parts Company Full timeJob Description: In this exciting role as a Distribution Center Inventory Specialist, you will be responsible for maintaining accurate and efficient inventory levels within our warehouse. Your primary focus will be on ensuring that all products are properly stocked, shipped, and received. As a key member of our inventory team, you will be responsible for...
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Clinical Operations Specialist
3 weeks ago
Minneapolis, Minnesota, United States Village Caregiving Full timeVillage Caregiving is seeking a highly skilled Clinical Operations Specialist to join our team in Minneapolis, MN. As a key member of our staff, you will be responsible for providing medical support to our clients in their homes. The ideal candidate will have a can-do attitude, excellent interpersonal skills, and the ability to work independently with...
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Labeling Specialist
4 weeks ago
Minneapolis, Minnesota, United States BCForward Full timeJob Title: Labeling Specialist - Production Operations ExpertSalary: $60,000 - $80,000 per annumCompany Overview:BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India,...
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Human Resources Specialist
2 weeks ago
Minneapolis, Minnesota, United States Levy Full timeJob TitleHuman Resources Specialist - Levy CenterAbout the JobWe are seeking a skilled Human Resources Specialist to join our team at Levy Center. The ideal candidate will be responsible for clerical functions and administrative support of food service programs.Job SummaryThe successful candidate will perform a variety of tasks, including answering...
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Minneapolis, Minnesota, United States General Mills Full timeJob OverviewThe Global Security Operations Center is a critical intelligence hub that integrates data from various sources to provide real-time threat monitoring, analysis, and incident response support. This centralized facility synthesizes information from internal and external sources to produce actionable intelligence, helping to protect people,...
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Contact Center Performance Analyst
3 weeks ago
Minneapolis, Minnesota, United States Internet Brands Full timeAbout This Role:\ComponentAs a Contact Center Performance Analyst at Internet Brands, you will be responsible for analyzing call center performance data and identifying areas for improvement.\ComponentKey Responsibilities:\Component\ComponentAnalyze call center performance data using workforce management software and reporting tools\ComponentIdentify areas...
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Learning Center Operations Leader
2 weeks ago
Minneapolis, Minnesota, United States Huntington Learning Center of Plymouth Full timeAcademic Support Services DirectorWe are looking for a highly qualified Academic Support Services Director to join our team at Huntington Learning Center in Plymouth. In this role, you will oversee the development and implementation of academic programs, ensuring that our students receive the best possible education.Key ResponsibilitiesDesign and deliver...
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Patrol Operations Specialist
2 weeks ago
Minneapolis, Minnesota, United States Reimagined Parking Full timePatrol Operations SpecialistWe are seeking a highly organized and proactive Patrol Operations Specialist to support our parking operations team.About the Role:This role involves monitoring parking facilities, enforcing parking regulations, and providing exceptional customer service. As a Patrol Operations Specialist, you will be responsible for ensuring a...
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Operations Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Nepsis Inc Full timeNepsis Inc. is a rapidly growing financial advisory firm in Minneapolis, Minnesota, seeking an experienced Tax Operations Specialist to join their operations team. This role offers a competitive salary of $75,000 - $95,000 per year and a chance to work with a dynamic team.Job RequirementsThe Tax Operations Specialist will be responsible for managing the...
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Operations Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Canon U.S.A., Inc. Full timeOperations Support SpecialistOverview:Cannon U.S.A., Inc. is seeking an Operations Support Specialist to join our team. This role is responsible for supporting the day-to-day operations of the office, including front office services, event planning, and maintenance of a professional atmosphere.Key Responsibilities:- Provide back-up receptionist duties as...