Front Office Coordinator

2 weeks ago


Clyde, North Carolina, United States Haywood Regional Medical Center Full time
Job Summary
As a key member of the Haywood Regional Medical Center team, the Front Office Coordinator - Insurance Specialist plays a vital role in ensuring seamless patient care and efficient office operations. This dynamic individual will be responsible for gathering insurance estimates, managing authorizations, and coordinating patient schedules. With a focus on exceptional customer service and attention to detail, the successful candidate will thrive in a fast-paced environment and contribute to the delivery of high-quality patient care.

Key Responsibilities
• Gather and verify patient information for accurate insurance claims
• Manage insurance authorizations and communicate with patients and providers
• Coordinate patient schedules, including refilling openings and scheduling recurring patients
• Assist with care and maintenance of department equipment
• Prepare patient charts and verify information
• Receive, screen, and route telephone calls
• Order office and clinical supplies as needed
• Assist with discharge processes and monitor patient status
• Collaborate with Medical Records and billing departments as needed

Requirements
• High School diploma or equivalent preferred
• Critical thinking skills and ability to work with minimal supervision
• Strong communication and interpersonal skills
• Ability to work in a stressful environment and take appropriate action

Equal Opportunity Employer
Haywood Regional Medical Center is an equal opportunity and affirmative action employer, committed to diversity in the workplace. We welcome applications from qualified candidates of all backgrounds.

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