Clinical Office Receptionist
2 weeks ago
The role of the Medical Office Receptionist involves providing exceptional service to patients and visitors while ensuring the smooth operation of the medical office.
Key Responsibilities- Patient Interaction: Welcome patients and visitors, addressing their needs and inquiries effectively.
- Data Management: Accurately input and update patient information, including demographics and insurance details.
- Communication: Manage incoming calls, directing them appropriately and distributing messages as necessary.
- Appointment Coordination: Organize and schedule appointments, ensuring efficient workflow within the office.
- Office Maintenance: Keep the reception area organized and stocked with necessary supplies.
- Information Handling: Respond to information requests, reviewing files and records as needed.
Surgery Scheduling: Responsible for coordinating all surgical and radiologic procedures as directed by physicians.
Documentation: Complete essential paperwork including orders, consents, and insurance authorizations. Facilitate pre-operative appointments and ensure all necessary documentation is completed.
Scribing: Assist physicians during patient examinations by accurately documenting medical histories and encounters.
Insurance Coordination: Verify insurance coverage and benefits, ensuring prior authorizations are obtained for procedures.
Referral Management: Schedule appointments with specialists as required and manage the transfer of necessary medical records.
QualificationsEducation: High School Diploma is preferred.
Experience: Previous experience in a medical front office setting is advantageous. Familiarity with medical terminology is also preferred.
Skills: Strong critical thinking abilities, sound judgment, and the capacity to work independently in a fast-paced environment are essential.
Haywood Regional Medical Center is an equal opportunity employer, committed to diversity in the workplace.
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