Business Advisor Senior

4 weeks ago

Colorado Springs, Colorado, United States USAA Full time
Why USAA?

At USAA, we have a mission to facilitate the financial security of millions of U.S. military members and their families. We believe in our core values of honesty, integrity, loyalty, and service, which guide everything we do – from how we treat our members to how we treat each other.

We're working as one to build a great experience and make a real impact for our members. Our flexible work environment requires an individual to be in the office 4 days per week, with the option to be based in one of our locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA, or Tampa, FL.

The Opportunity

We're seeking a talented Business Advisor Senior for the Deposits' Funds Availability Team. This role will play a meaningful part in building infrastructure and processes to manage deposit account restrictions.

As a Business Advisor Senior, you'll be accountable for driving operational excellence of account restrictions in close collaboration with product, operations, and technology teams. You'll identify key process improvements and risk mitigants by analyzing requirements associated with the Deposits core system (FIS) and various payment rails.

You'll have a strong balance of operations, technology, and business knowledge, with experience developing solutions and recommendations that increase efficiency and improve business decisions. You'll also be responsible for identifying regulatory and/or operational gaps within the processes to mitigate key risks associated with financial, reputational, or member harm.

Responsibilities
  • Identify compliance and/or profit growth opportunities and provide guidance on procedure and process improvements to influence business optimization.
  • Lead teams and own project management action plans, business rules analysis and development, product development, and service delivery.
  • Collaborate with enterprise partners to facilitate the development of business rules, requirements, and artifacts for business projects and initiatives.
  • Monitor risks within the internal control environment and advise on and recommend risk mitigation actions.
  • Coordinate training, communications, and related activities for new processes, product updates, etc.
  • Conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and detail these issues.
  • Monitor, develop, and communicate audit testing, control testing, and examination requests.
  • Assist with development and management of operational reporting and provide trend analyses and solutions.
Requirements
  • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
  • 6 years of project management, process consulting, or business optimization planning experience within the financial services industry.
  • Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, FIS, KDIM, Fidelity, Metric Stream, or other industry-related applications.
  • Experience developing solutions and recommendations that increase efficiency and improve business decisions, including managing performance and profitability, in adherence to risk and compliance guidelines.
  • Knowledgeable in the applications of Agile process and procedures.
  • Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB (Deposits).
  • Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization.
  • Advanced knowledge of Microsoft Office.
What sets you apart
  • Experience working in FIS (Fidelity) to conduct research.
  • Relevant deposit funds availability experience to include payments processing of both checks and ACH.
  • Strong problem-solving experience, with the ability to identify primary solutions and alternatives.
  • Experience writing and maintaining business policies and procedures.
  • Demonstrated ability to influence partners to achieve business results and proactively lead indirect teams against challenging initiatives.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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