Senior Business Process Consultant

4 weeks ago


Colorado Springs, Colorado, United States USAA Full time
About the Role

At USAA, we are committed to facilitating the financial security of millions of U.S. military members and their families. As a Senior Business Process Consultant, you will play a critical role in supporting deposit account restriction governance and building a balanced control environment.

Key Responsibilities
  • Apply advanced knowledge of bank processes and products to provide consultation services to internal clients in areas of strategic sourcing, alternatives, and solutions, supplier management, affiliate agreement adherence, third-party risk management, and bank operations.
  • Execute and coordinate the development of business process-related solutions for internal clients and members, evaluating processes and resources to develop effective solutions and improvements.
  • Develop business process improvements for the Bank that align with business deliverables, bank strategy, and risk management framework.
  • Lead planning and execution efforts, coordinating activities for highly complex projects, and applying a holistic understanding of risk and regulatory compliance to manage risks.
  • Provide consultation to influence and ensure process design addresses risk across all activities, ensuring alignment between internal stakeholders and customers across all business process projects and services.
  • Utilize data and analytics to deliver insight into customer and business process performance, identifying opportunities to influence customer and business process activities and advise key stakeholders.
Requirements
  • Bachelor's degree and 6 years of experience in business process consulting, process design, and/or program/project management experience.
  • Expert experience/knowledge of Risk Management frameworks and Banking Regulatory requirements.
  • Demonstrated experience with process improvement, workflow, benchmarking, and/or evaluation of business processes.
  • Experience with Deposit Account Restrictions in a medium to large-sized regional or national financial services institution.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You will be paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.



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