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Account Associate

2 months ago

Spokane, Washington, United States Layne Stoops - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused Account Associate to join our team at Layne Stoops - State Farm Agent. As an Account Associate, you will play a critical role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, responding to their needs and concerns in a timely and professional manner.
  • Insurance and Financial Services: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work collaboratively with our team to achieve sales and customer service goals, providing support and guidance as needed.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills, with the ability to communicate complex information in a clear and concise manner.
  • Customer Focus: Be customer-focused, with a strong ability to understand and meet the needs of our customers.
  • Proactive Problem-Solving: Be proactive in problem-solving, with the ability to think critically and develop creative solutions.
  • Technical Skills: Possess basic computer skills and the ability to learn new software and systems.
What We Offer
  • Competitive Compensation: Receive a competitive salary and commission/bonus structure.
  • Opportunities for Growth: Enjoy opportunities for growth and advancement within our agency.
  • Flexible Work Environment: Work in a fast-paced, dynamic environment with flexible hours and a focus on work-life balance.