Patient Service Representative

6 days ago


Brewer, Maine, United States Northern Light Health Full time
Job Summary

Northern Light Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers
  • Verify and update patient demographic and insurance information
  • Schedule appointments and procedures
  • Process referrals and prior authorizations
  • Collect and process payments
  • Perform daily audits and cash control
  • Assist with orienting and training new employees
  • Participate in quality review procedures
Requirements
  • High School Diploma or General Educational Development (GED)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of medical software
  • Ability to lift up to 30 pounds and stand for prolonged periods
Working Conditions

Potential exposure to abusive and/or aggressive people. Work with computers, typing, reading or writing. Lifting, moving and loading 20 to 30 pounds. Prolonged periods of sitting. Prolonged periods of standing. Prolonged periods of walking.



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