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Customer Service Representative

2 months ago


Antioch, California, United States BlueWave Ventures Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and driving sales growth in our private customer segment.

Key Responsibilities
  • Provide expert consulting on telecommunications products to customers, both in writing and in person.
  • Take ownership of active sales of private customer products, identifying opportunities to upsell and cross-sell.
  • Handle customer inquiries and resolve issues in a timely and professional manner, with a focus on first-level support.
  • Collaborate with cross-functional teams to ensure seamless customer experiences and resolve any issues that may arise.
What We Offer

As a Customer Consultant at BlueWave Ventures, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our company. We offer a competitive compensation package, comprehensive training, and a collaborative work environment that fosters innovation and creativity.