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Customer Service Representative

4 weeks ago

Antioch, California, United States Lendmark Financial Services, LLC Full time

At Lendmark Financial Services, we pride ourselves on delivering exceptional customer experiences through personalized loan solutions.

As a Loan Consultant II, you will be responsible for building a customer base through sales, loan extension, and merchant referrals. Your success will be measured by your ability to create a positive customer experience, generate business, and meet monthly goals.

Key responsibilities include greeting and assisting customers, processing payments and distributions, and making recommendations regarding loan approvals. You will also be responsible for handling account activities related to collection accounts, preparing reports and correspondences, and operating a cash drawer.

Requirements include a high school diploma or equivalent, 2-4 years of consumer finance or related experience, and excellent communication skills. A bilingual candidate with Spanish/English proficiency is preferred.

The salary range for this position is $28.00 per hour, and the position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Join our team and be part of a fast-paced, high-growth environment with a great company culture.