Customer Service Representative

1 month ago


Antioch, California, United States Fiesta Auto Insurance Full time
About Fiesta Auto Insurance

Fiesta Auto Insurance is a leading provider of insurance services, tax preparation, and car registration services. With over 20 years of experience, we have established a strong presence in the Central Valley and beyond.

Job Summary

We are seeking an exceptional individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing outstanding customer service, developing sales leads, and educating customers on insurance coverage.

Responsibilities
  • Establish and maintain customer relationships through exceptional customer service.
  • Develop sales leads and schedule appointments for insurance, tax, and registration services.
  • Educate customers on insurance coverage and make recommendations based on their needs.
  • Evaluate current insurance policies and recommend additional coverage when necessary.
  • Process payments, renewals, and policy changes.
  • Market and promote our agency.
  • Perform clerical duties, including data entry, inbound/outbound calls, and email communication.
Requirements
  • Self-motivated and able to take initiative to complete assigned tasks.
  • Team player with a positive attitude and strong work ethic to meet and exceed monthly sales goals.
  • Willingness to obtain a Personal Lines Insurance Broker's License.
  • Determination and openness to learning about insurance and achieving excellent sales results.
  • Preferred: Bilingual.
  • Reliable transportation and willingness to commute.
  • Availability: Monday-Friday 9am-7pm, Saturday 10am-5pm, and Sunday 10am-4pm.
Benefits
  • Hourly pay + bonuses (may include tickets to local concerts, raffles, and free lunches).
  • Commission on tax returns (not capped).
  • Direct deposit every Friday.
  • Vacation pay.
  • Health insurance (75% premium paid by the company).
  • Dental insurance (100% free option).
  • Low-cost vision plan.


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