Customer Service Representative
1 month ago
Fiesta Auto Insurance is a leading provider of insurance services, tax preparation, and car registration services. With over 20 years of experience, we have established a strong presence in the Central Valley and beyond.
Job SummaryWe are seeking an exceptional individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing outstanding customer service, developing sales leads, and educating customers on insurance coverage.
Responsibilities- Establish and maintain customer relationships through exceptional customer service.
- Develop sales leads and schedule appointments for insurance, tax, and registration services.
- Educate customers on insurance coverage and make recommendations based on their needs.
- Evaluate current insurance policies and recommend additional coverage when necessary.
- Process payments, renewals, and policy changes.
- Market and promote our agency.
- Perform clerical duties, including data entry, inbound/outbound calls, and email communication.
- Self-motivated and able to take initiative to complete assigned tasks.
- Team player with a positive attitude and strong work ethic to meet and exceed monthly sales goals.
- Willingness to obtain a Personal Lines Insurance Broker's License.
- Determination and openness to learning about insurance and achieving excellent sales results.
- Preferred: Bilingual.
- Reliable transportation and willingness to commute.
- Availability: Monday-Friday 9am-7pm, Saturday 10am-5pm, and Sunday 10am-4pm.
- Hourly pay + bonuses (may include tickets to local concerts, raffles, and free lunches).
- Commission on tax returns (not capped).
- Direct deposit every Friday.
- Vacation pay.
- Health insurance (75% premium paid by the company).
- Dental insurance (100% free option).
- Low-cost vision plan.
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