Guest Service Representative
1 month ago
We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Church's Chicken. As a key member of our service team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and upholding the high standards of our brand.
Key Responsibilities- Greets guests with a warm smile and a welcoming attitude, making them feel valued and appreciated.
- Takes and fills orders in a timely and efficient manner, ensuring accuracy and attention to detail.
- Provides suggestive selling and upselling opportunities to increase sales and enhance the guest experience.
- Handles cash and credit transactions, maintaining a high level of accuracy and attention to detail.
- Responds promptly and professionally to guest complaints and concerns, resolving issues in a fair and timely manner.
- High school diploma or equivalent required.
- At least 6 months of experience in a customer-facing role, preferably in the food service industry.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Basic computer skills and knowledge of cash handling procedures.
As a Guest Service Representative at Church's Chicken, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer competitive pay, benefits, and a fun and fast-paced work environment.
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