Customer Service Representative

1 week ago


Alcoa, Tennessee, United States Shoe Carnival Full time

Position Overview:
This role is designed for individuals who are passionate about providing exceptional customer service in a retail environment. As a part-time team member, you will play a crucial role in enhancing the shopping experience for our customers at Shoe Carnival.

Key Responsibilities:
  • Assist customers in selecting and purchasing products, ensuring a memorable shopping experience.
  • Engage with customers warmly, adhering to our Total Customer Service Standards.
  • Comply with all company policies and procedures, particularly those related to Loss Prevention, to minimize theft.
  • Receive merchandise deliveries, organize stock, and maintain neat product displays throughout the store.
  • Perform cashier duties as needed, ensuring accurate transactions.

Qualifications:
  • Immediate hiring available for candidates with open availability.
  • Strong customer service orientation with excellent communication and listening skills.
  • Ability to learn and apply the retail concept effectively.
  • Physical capability to stand and walk for extended periods, with the ability to lift up to 25 pounds occasionally and 10 pounds frequently.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Previous experience in retail is preferred.
  • Minimum age requirement of 16 years.

Benefits:
Shoe Carnival offers a comprehensive Total Rewards program for eligible associates, which includes:
  • Competitive compensation
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Discounts for employees and their families
  • Opportunities for relocation


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