Customer Service Representative
1 week ago
Position Overview:
This role is designed for individuals who are passionate about providing exceptional customer service in a retail environment. As a part-time team member, you will play a crucial role in enhancing the shopping experience for our customers at Shoe Carnival.
Key Responsibilities:
- Assist customers in selecting and purchasing products, ensuring a memorable shopping experience.
- Engage with customers warmly, adhering to our Total Customer Service Standards.
- Comply with all company policies and procedures, particularly those related to Loss Prevention, to minimize theft.
- Receive merchandise deliveries, organize stock, and maintain neat product displays throughout the store.
- Perform cashier duties as needed, ensuring accurate transactions.
Qualifications:
- Immediate hiring available for candidates with open availability.
- Strong customer service orientation with excellent communication and listening skills.
- Ability to learn and apply the retail concept effectively.
- Physical capability to stand and walk for extended periods, with the ability to lift up to 25 pounds occasionally and 10 pounds frequently.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Previous experience in retail is preferred.
- Minimum age requirement of 16 years.
Benefits:
Shoe Carnival offers a comprehensive Total Rewards program for eligible associates, which includes:
- Competitive compensation
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Discounts for employees and their families
- Opportunities for relocation
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