Customer Service Specialist

2 weeks ago


Alcoa, Tennessee, United States The Cirrus Design Corporation Full time
Position Overview

The Customer Service Specialist serves as the essential link between clients and the operational team at the Factory Service Center. This role is pivotal in ensuring that customer interactions are handled with utmost professionalism and efficiency.

Key Responsibilities
  • Client Interaction: Act as the primary point of contact for customers, addressing inquiries and providing assistance with their needs.
  • Maintenance Coordination: Oversee the accuracy and management of the facility's maintenance schedule, ensuring timely updates and communication.
  • Operational Support: Collaborate with various departments to enhance customer experience and streamline service processes.
Qualifications

The ideal candidate will possess strong communication skills, a commitment to customer satisfaction, and the ability to work effectively in a team-oriented environment. Experience in a similar role within the aviation or retail sectors is preferred.

Why Join Us?

At The Cirrus Design Corporation, we value our employees and strive to create a supportive and engaging workplace. Join us to be part of a team that is dedicated to excellence in customer service and operational efficiency.



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