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Teller (Member Services Representative)

2 months ago

Alcoa, Tennessee, United States Knoxville TVA Employees Credit Union Full time
About the Role

We are seeking a highly skilled and customer-focused Teller to join our team at Knoxville TVA Employees Credit Union. As a Teller, you will be responsible for providing exceptional service to our members, processing transactions, and maintaining accurate records.

Key Responsibilities
  • Process transactions, including deposits, withdrawals, and loan payments, in a timely and accurate manner.
  • Provide prompt and efficient service to members, responding to their inquiries and resolving any issues that may arise.
  • Maintain accurate and up-to-date knowledge of applicable federal and state laws and regulations.
  • Perform other duties as assigned, including opening and closing sub-accounts, processing stop payments, and issuing temporary and cashier's checks.
  • Work cooperatively with other team members to achieve branch and Credit Union goals.
Requirements
  • High school graduate or equivalent.
  • Cash handling and service-industry experience preferred.
  • Ability to maintain confidentiality and handle sensitive information.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a positive impact on the lives of our members.