Customer Service Advocate
2 months ago
At Harper Auto Wash, our Car Wash Associates are essential in delivering exceptional customer interactions. This role demands a true enthusiasm for customer service, a cheerful demeanor, and genuine authenticity. We are not merely seeking individuals to clean vehicles; we are cultivating a vibrant, energetic team dedicated to outstanding customer experiences.
If you are passionate about providing remarkable customer service daily in a modern car wash setting, we encourage you to consider this opportunity. Our company is expanding and offers a range of exciting career paths.
Work Environment
This position operates within a climate-controlled facility, ensuring comfort while performing duties.
Employee Benefits
- Comprehensive Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Short and Long-Term Disability Insurance
- Employer-Funded Life Insurance
- Paid Holidays and Vacation
- Paid Sick Leave
- Paid Time Off for Birthdays
- Training Compensation
- Career Advancement Opportunities
- Closed on Sundays
- Support for a Healthy Work-Life Balance
- Delivering exceptional customer service, attentiveness, and a positive attitude are vital for success in this role.
- Welcome each customer with a warm smile and engage with members personally.
- Exhibit a proactive, positive attitude and a commitment to exceeding customer expectations.
- Safely guide customers into the wash area while following established protocols.
- Conduct thorough interior cleaning services, including vacuuming and window care, with meticulous attention to detail.
- Regularly assess the quality of work and promptly report any concerns to management.
- Work collaboratively with team members to ensure smooth operations.
- Follow all safety guidelines and maintain a tidy work environment.
- Perform additional tasks as needed to enhance the customer experience.
- Outstanding customer service abilities and a naturally friendly, outgoing character.
- Capacity to work efficiently in a fast-paced setting.
- Strong attention to detail and dedication to high-quality service.
- Excellent communication skills and professionalism in customer interactions.
- Possession of a valid driver's license.
The Harper name has stood for quality since its inception, with a commitment to customer satisfaction evident in our award-winning service and state-of-the-art facilities. We pride ourselves on creating a world-class experience for every customer.
We are an equal opportunity employer and prohibit discrimination or harassment based on any protected characteristic.
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