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E-commerce Associate

2 months ago

Long Beach, California, United States The Salvation Army Full time
About Our Retail Team

Become part of our dedicated Retail Team at The Salvation Army, where we strive to serve and impact our local community through our commitment to 'Do The Most Good'. This is an opportunity to promote a positive shopping experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits
  • Opportunity for career growth
  • Paid time off
  • Employee Discounts
  • Employee Referral Bonuses
  • Monthly management incentive bonus
  • Medical, Dental, and Vision
  • Retirement Plan
  • AFLAC
  • Pre-Paid legal services
  • Employee Assistance Program (EAP)
  • Voluntary Pet Insurance
Job Responsibilities
  • Select high-valued merchandise located at ARC Center to sell on ecommerce platform and supply physical stores with a steady supply of collectible merchandise.
  • Test items to confirm functionality or authenticity prior to posting (e.g., electronics, jewelry).
  • Basic understanding of third-party research software, Tera peak; including the ability to use listing and shipping software, Sure Done, Ship Station.
  • Ability to use listing and shipment software at a fast pace.
  • Assist with photography of items for sale to be displayed on auction website.
  • Handle customer support in a timely manner.
  • Follow up on all orders with customers in real time.
  • Meet daily posting quotas and weekly and monthly sales targets determined by Supervisor.
  • Take an active role and partner with the District Sales Manager, E-Commerce Specialist Associate, and team members in the day-to-day operation of the ecommerce business.
Qualifications
  • High School graduate or equivalent.
  • Demonstrated competency in skill area as indicated by verifiable training and/or experience.
  • Ability to read and write and to understand and follow both written and verbal instructions.
Physical Demands
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull objects and move heavy objects such as household and office furniture, packages, and all other bulk items.
  • Ability to lift up to 50 lbs.
  • Ability to perform various repetitive motion tasks.