Account Manager Specialist

2 days ago


Seattle, Washington, United States Aon Full time
Account Specialist Manager Job Description

Aon is seeking a highly skilled Account Specialist Manager to lead our General Industry team in Seattle. As a key member of our team, you will be responsible for driving individual goal achievement by Account Specialist team members through leadership, coaching, mentoring, training, and engagement.

Key Responsibilities:

  • Lead the Account Specialist population, including training and development, to ensure effective alignment with Aon's Leadership Model and its pillars of Client Value, Unmatched Teams, Innovation, Results, and Values.
  • Collaborate with Account Management team and Client Service Delivery Leaders to establish clear roles, responsibilities, and performance expectations within the team.
  • Leverage the capacity model and Account Specialist best practices to maximize the efficiency of the Account Portfolio under your leadership.
  • Monitor clients' satisfaction, including both internal and external clients.
  • Monitor performance and suggest changes in Account Specialist assignments and the composition of service teams as appropriate.
  • Work with Client Service Delivery Leaders and Account Executive leaders on succession planning for key clients, and Account Specialist recruiting and talent pipeline.
  • Educate assigned Account Specialists by leveraging training plans in client management, risk management, insurer interface, and Aon resources and processes.
  • Ensure Account Specialists understand their career opportunities and encourage movement where possible.

Requirements:

  • 5+ years of experience in multi-tasking and prioritizing tasks, communicating effectively to both peers and leaders, and motivating others to achieve shared goals.
  • Valid Property and Casualty License and insurance experience.
  • Recent management experience with direct reports.
  • Strong desire to lead a team and work alongside local colleagues and regional/national leadership.
  • Experience with or a strong desire to monitor and increase colleague engagement on the team, including effective strategies to build team culture and collaboration.
  • Experience with recruiting and managing talent pipeline.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, and employee stock purchase plan.
  • A diverse and inclusive work environment that values collaboration and teamwork.
  • Opportunities for professional growth and development, including training and education programs.
  • A competitive salary range of $100,000 to $120,000 annually, with potential for annual discretionary bonus.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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