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Front Office Host

2 months ago

Newport Beach, California, United States Hyatt Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Office Host to join our team at the Hyatt Regency Newport Beach. As a Front Office Host, you will be responsible for providing exceptional guest service and creating a memorable experience for our guests.

Key Responsibilities:

  • Guest Registration: Process guest arrivals and departures, ensuring a smooth and efficient check-in and check-out experience.
  • Communication: Communicate hotel services and promotions to guests, providing them with a personalized experience.
  • Problem-Solving: Respond to guest inquiries and resolve any issues that may arise during their stay.
  • Payment Processing: Process forms of payment and handle guest transactions.

What We Offer:

  • Competitive Pay: $26.50 per hour
  • Benefits: Medical, Dental, and Vision for you and your dependents after 30 days of Full-Time employment
  • Unlimited Growth Potential: Opportunities for advancement and relocation within the company
  • Complimentary Perks: Hotel nights, discounts at Hyatt properties, tuition reimbursement, employee meal, parking, and 401k with matching

Requirements:

  • Customer Service Skills: A true desire to satisfy the needs of others in a fast-paced environment
  • Communication Skills: Refined verbal and written communication skills
  • Physical Demands: Ability to stand for long periods of time
  • Experience: Prior hotel guest service experience preferred
  • Schedule: Ability to work a flexible schedule, including weekends and holidays

Hyatt is an Equal Opportunity Employer: We are committed to diversity, equity, and inclusion in the workplace.