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Branch Administrative Coordinator

2 months ago

Hoffman Estates, Illinois, United States Heritage Crystal-Clean LLC Full time
Heritage Crystal-Clean LLC is recognized as a premier entity in the environmental waste management sector. We are in search of dedicated individuals who possess a robust work ethic to become part of our expanding organization. Heritage Crystal-Clean LLC provides competitive remuneration, outstanding benefits, and pathways for career growth. Comprehensive training will be provided for this role.

Role Overview: The Branch Administrative Coordinator will be tasked with the efficient and precise handling of branch documentation. This position also entails managing the Company's telephone communications, addressing customer inquiries, and appropriately directing calls.

Key Responsibilities:
  • Data entry and processing of branch documentation
  • Direct interaction with field staff from various branch locations
  • Responding to customer inquiries
  • Gaining familiarity with a range of field concepts, practices, and procedures
  • Achieving weekly processing targets
  • Professionally handling the Customer Service phone line (approximately 40 calls daily)
  • Accurate routing and distribution of incoming customer calls
  • General office administrative tasks
Qualifications:

To excel in this position, candidates must be capable of fulfilling each essential duty effectively. The following qualifications represent the necessary knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Skills:
  • Collaborative team player who is approachable and enthusiastic
  • Ability to prioritize tasks and meet deadlines
  • Excellent communication abilities
  • Strong work ethic and reliability
  • Good numerical aptitude
  • Proficient computer skills (Microsoft Excel, Word, and Outlook)


Experience:
  • 2-4 years of experience in business or customer service


Education:
  • High School Diploma or equivalent
Heritage Crystal-Clean LLC is a leader in the environmental waste management industry, committed to fostering a motivated workforce with a strong work ethic.