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Podiatric Medical Support Specialist

2 months ago

King of Prussia, Pennsylvania, United States Advanced Foot and Ankle Wellness Center Full time

Descripción de la Empresa

El Centro Avanzado de Bienestar del Pie y Tobillo, dirigido por la Dra. Melissa Wawrzynek, se especializa en ofrecer atención podológica integral. Nuestro compromiso es entender las necesidades únicas de cada paciente, proporcionando atención genuina y utilizando tecnología médica moderna para lograr resultados óptimos en la salud del pie y tobillo.

Descripción del Rol

El objetivo de esta posición es brindar apoyo tanto administrativo como clínico a la oficina. En el ámbito administrativo, serás responsable de tareas básicas en la recepción, como recibir a los pacientes y gestionar copagos y saldos pendientes. En el ámbito clínico, actuarás como Asistente Médico, colaborando con el médico en la realización de radiografías, ayudando con la documentación y asistiendo al doctor según sea necesario. Debes ser capaz de realizar múltiples tareas y manejar situaciones estresantes con una actitud positiva. Este es un entorno dinámico donde siempre estarás en movimiento. Se prefiere experiencia, pero estamos dispuestos a capacitar a la persona adecuada. Buscamos a alguien que desee crecer con la empresa y permanecer a largo plazo, avanzando dentro de la organización.

Las responsabilidades incluyen:

  • Recibir a los pacientes y visitantes de manera cortés y eficiente. Cuando sea necesario, acompañarlos a la sala de examen.
  • Registrar a los pacientes ingresando, verificando y actualizando información demográfica y de seguros. Registrar horarios de llegada, información de referencias y datos de pago.
  • Programar citas de seguimiento para los pacientes cuando sea necesario.
  • Seguir el procedimiento para solicitudes de registros médicos y documentación de discapacidad/FMLA.
  • Realizar el cierre de caja al final del turno y asegurar que todos los pagos concuerden.
  • Asistir a otros miembros del equipo con pacientes molestos o iracundos, desescalando la situación y brindando apoyo.
  • Mantener el espacio de trabajo ordenado y organizado. Reabastecer suministros en la sala de espera, recepción y salas de examen.
  • Preparar el horario revisando posibles problemas antes de las citas de los pacientes. Imprimir hojas de entrada y otra documentación solicitada para el equipo médico.
  • Limpiar y esterilizar instrumentos utilizando técnicas adecuadas de esterilización.
  • Registrar signos vitales e historial médico en el expediente del paciente, escanear documentos pertinentes y solicitar informes e imágenes de instalaciones externas.
  • Realizar radiografías y escaneos de marcha según lo indique el médico.
  • Cargar estudios pertinentes para el médico, preparar procedimientos de inyección y aspiración, y desechar residuos biológicos de acuerdo con las regulaciones de OSHA.
  • Guiar a los pacientes para ver al médico de manera eficiente y oportuna; asistir a los pacientes según sea necesario y apoyar al médico en todo momento.
  • Proporcionar atención y instrucciones de seguimiento a los pacientes al concluir su cita.
  • Fabricar dispositivos ortóticos formando y moldeando materiales según especificaciones prescritas. Ajustar, probar y evaluar dispositivos en los pacientes, realizando ajustes para un ajuste, función y comodidad adecuados.

Se requiere una personalidad amigable y acogedora, sentido común, motivación, comodidad con computadoras y capacidad para realizar múltiples tareas.

La vestimenta es de uniforme médico.

Esperamos recibir:

1) Un CV actualizado

2) Una carta de presentación de no más de 500 palabras explicando por qué serías un buen candidato para el puesto, así como cuál es tu color favorito y por qué.

Estamos ansiosos por conocerte pronto.

Nota: Si completar estos dos pasos simples es demasiado complicado, es poco probable que seas un buen candidato para esta posición. Sin embargo, si esta oportunidad te emociona, esperamos saber de ti.

La remuneración se basa en la experiencia. Se prefiere experiencia, pero estamos dispuestos a capacitar si posees las habilidades adecuadas para el puesto.

Calificaciones

Apoyo administrativo médico

Experiencia en servicio al paciente

Experiencia en oficina, especialmente en un entorno médico

Habilidades en recepción

Experiencia administrativa, preferiblemente en un entorno de atención médica

Conocimiento de las regulaciones de HIPAA

Comprensión de la terminología médica

Capacidad para manejar consultas de pacientes y programación

  • Fuertes habilidades organizativas y atención al detalle