Café Operations Manager
7 days ago
**Job Summary**
Barnes & Noble College is a retail environment like no other, uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food—everything a college student desires, their parents want, and our faculty needs.
**Key Responsibilities**
- Support the management team in achieving sales and customer service goals.
- Lead and train team members to provide exceptional customer service.
- Ensure the availability, freshness, and quality of products.
- Drive sales and promotions through effective merchandising and marketing strategies.
- Enforce safe food handling and loss prevention practices.
- Maintain a clean and organized store environment.
**Requirements**
- Previous food handling and retail experience preferred.
- Prior supervisor or manager experience.
- High school diploma/GED preferred.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
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