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Restaurant Operations Manager

2 months ago

SaintAubinsurGaillon, Normandie, United States Taco Bell Full time

Job Summary:
As a Restaurant General Manager at Taco Bell, you will be responsible for executing all restaurant administrative duties and providing leadership to ensure the restaurant's day-to-day operations are running smoothly. This role requires strong leadership skills, business acumen, and the ability to motivate and train a team to achieve exceptional customer satisfaction and sales results.

Key Responsibilities:
• Create value for our shareholders through efficient operations, cost controls, and profit management
• Effectively manage a corporate-owned restaurant within company policies and guidelines, ensuring 100% customer satisfaction at all times
• Control day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensure OSHA, local health and safety codes, and company safety and security policies are met
• Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members, conduct performance appraisals, take discipline action, motivate, and train
• Have authority to hire and fire (or participate in those decisions)
• Ensure maintenance of equipment, facility, and grounds through a preventative maintenance program
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate and local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Requirements:
• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• College or university degree preferred, but will consider experience
• Supervisory experience in either a food service or retail environment, including profit and loss responsibility

What We Offer:
• Performance bonus pay - every 4 weeks
• Dental, vision, and health insurance - we pay a significant portion and includes family members
• Free meals during your shifts
• Paid time off - starting at 3 weeks
• STD, LTD, and Life Insurance
• Scholarships, GED Works Program to earn High School Diploma and Educational Reimbursement
• Retail discounts through brand perks programs (Taco Perks, KFC Employee Perks)
• 401K with company match
• Employee Assistance Program