Patient Care Operations Manager
2 weeks ago
Join a diverse and inclusive organization dedicated to enhancing the health and wellness of the communities we serve. This role is pivotal in overseeing both the Certified Wound, Ostomy and Continence Nurse (CWOCN) team and the Diabetes Resource Nurses (DRN) team.
These specialized teams provide professional, certified consultative services aimed at addressing the needs of patients and their caregivers. They utilize their expertise in collaboration with the healthcare team to optimize patient outcomes and serve as valuable resources for colleagues, ensuring evidence-based practices and education are delivered effectively.
Key Responsibilities:
- Patient Care Management: Ensure that comprehensive care and services are accessible to patients and families. Facilitate interdisciplinary collaboration in care planning and guarantee appropriate clinical staffing and skill mix.
- Human Resource Oversight: Manage human resources effectively, fostering an environment that promotes staff recruitment and retention. Implement organizational policies in hiring and performance evaluations.
- Financial Stewardship: Utilize clinical and financial data to set and achieve budgetary objectives. Develop strategies to enhance revenue while managing resources efficiently.
- Regulatory Compliance: Ensure adherence to internal and external regulatory standards for nursing practice, integrating current scientific evidence into practice standards.
- Quality Improvement Initiatives: Lead and engage in quality improvement projects focused on enhancing patient safety and care quality.
- Educational Development: Create a learning environment that supports ongoing education for staff and new employee orientation. Ensure annual competency evaluations are conducted to maintain high standards of care.
Qualifications:
- Education: Bachelor’s degree in Nursing (BSN) from an accredited institution.
- Licensure: Must hold a valid Registered Nurse license in the state of North Carolina and possess BLS certification.
- Experience: Minimum of two years of professional nursing experience in a tertiary care environment, with at least one year in a relevant specialty area.
This position offers a unique opportunity to contribute to a leading healthcare organization while advancing your career in patient services management.
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