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Patient Service Representative
2 months ago
As a Patient Service Representative - Neuro Specialist at Springfield Clinic, you will play a vital role in ensuring seamless patient interactions and efficient billing processes. Your primary responsibilities will include verifying insurance coverage, securing referrals, and performing reviews of bad debt, collections, and denials. You will also be responsible for maintaining proficiency with insurance and billing issues, serving as a resource to providers and staff, and providing excellent customer service.
"""Key Responsibilities"""
- Verify insurance coverage and benefits prior to treatment.
- Secure referrals and prior-approvals.
- Perform reviews of bad debt, collections, and denials.
- Maintain proficiency with insurance and billing issues.
- Provide excellent customer service.
"""Requirements"""
- High School graduate or GED required.
- Minimum two to three (2-3) years experience in medical billing and insurance preferred.
"""Working Environment"""
- Work in office environment.
- Use of telephone required.
- Involves frequent contact with staff and the public.
- Requires sitting for long periods of time.
"""HIPAA Level"""
HIPAA1
"