Field Service Computer Technician

2 weeks ago


Quincy, Illinois, United States VorTek Systems Full time
Job Overview

Field Service Computer Technician

As a key player in our organization, the Field Service Computer Technician is responsible for delivering exceptional hardware support to both residential and commercial clients of leading PC manufacturers.

The ideal candidate is a motivated self-starter with strong technical skills and the ability to engage effectively with customers. This role requires expertise in component-level hardware repairs, ensuring that service delivery consistently meets or exceeds client expectations.

Technicians will conduct service calls during standard business hours, providing a unique opportunity to work independently while managing a flexible schedule.

Key Responsibilities:
  • Perform desktop and laptop hardware repairs, including the installation and replacement of components such as motherboards, hard drives, and displays.
  • Utilize personal transportation for travel to client locations.
  • Maintain communication via mobile devices.
  • Complete required training and certifications promptly after onboarding.
  • Be available for service calls during weekdays from 9 AM to 5 PM.
  • Handle various computer equipment, ensuring safe lifting and movement.
  • Deliver outstanding customer service and support.
  • Work autonomously while demonstrating strong organizational capabilities.
  • Pass background checks and drug screenings as part of the hiring process.
Benefits of Working with VorTek Systems:
  • Flexible work environment without the need to report to an office.
  • Manage work orders remotely while traveling to client sites.
  • Supportive and professional management team.
  • Opportunities for Dell and Lenovo training and certifications at no cost.
  • On-the-job training provided to enhance skills.

Job Type: Part-Time
Compensation: Competitive



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