Enterprise IT Support Officer

1 week ago


Williamsburg, Virginia, United States ST2 ManTech Advanced Systems Intl Full time
Job Summary

We are seeking a highly skilled and experienced IT Support Professional to join our team at ST2 ManTech Advanced Systems Intl. As an Enterprise IT Support Officer, you will be responsible for providing technical support and customer service to our users, troubleshooting and resolving technical issues, and collaborating with various teams to ensure seamless service delivery.

Key Responsibilities
  • Technical Support: Provide technical assistance and support to users of computer applications and hardware, answering questions regarding system procedures, online transactions, system status, and downtime procedures.
  • Troubleshooting and Resolution: Analyze, troubleshoot, and implement fixes for technical issues, maintaining a troubleshooting log to ensure timely resolution of issues.
  • Collaboration and Communication: Collaborate with network services, software systems engineering, and application development teams to restore service and identify problems, providing user training for applications, and performing remote desktop triage and system repair.
  • Record Keeping and Tracking: Maintain records and track databases to ensure accurate and up-to-date information.
  • Business Insights and Improvement: Use business insights to improve products and services, meeting performance criteria and contributing to a team with diverse skills.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: Technical help desk experience and technical certifications such as IAT Level II, ITIL v4, etc.
  • Skills: Strong communication skills, problem-solving skills, experience with Windows, Office, web browsers, and more, knowledge of Windows Active Directory, experience with VoIP & networking issues, and experience with virus scanning services and computing peripherals.
Company Information

ST2 ManTech Advanced Systems Intl is an equal opportunity employer, promoting diversity and inclusion. We ensure compliance with all laws and regulations.



  • Williamsburg, Virginia, United States ST2 ManTech Advanced Systems Intl Full time

    DescripciónBrindar asistencia técnica y servicio al cliente a los usuarios de aplicaciones y hardware informático, respondiendo preguntas sobre procedimientos del sistema, transacciones en línea, estado del sistema y procedimientos de inactividad.Colaborar con servicios de red, ingeniería de sistemas de software y desarrollo de aplicaciones para...


  • Williamsburg, Virginia, United States ST2 ManTech Advanced Systems Intl Full time

    DescripciónBrindar asistencia técnica y servicio al cliente a los usuarios de aplicaciones y hardware informático, respondiendo preguntas sobre procedimientos del sistema, transacciones en línea, estado del sistema y procedimientos de inactividad.Colaborar con servicios de red, ingeniería de sistemas de software y desarrollo de aplicaciones para...


  • Williamsburg, Virginia, United States Dominion Enterprises Full time

    This Position This is a field-based, route position that requires a professional with experience in the automotive inspection business or a related field. If you have a background in lot portering, auto detailing, car washing, service writing, or vehicle inspection, this role may be suitable for you. In this position, you will be responsible for completing...

  • IT Support Technician

    2 weeks ago


    Williamsburg, Virginia, United States Branscome Full time

    Job OverviewPosition: IT – Tier 1 SpecialistDepartment: Information TechnologyReports to: IT ManagerKey Responsibilities:The IT - Tier 1 Specialist is a proactive and detail-oriented individual who will assist the IT Manager in fulfilling IT service requests and ensuring the smooth operation of the IT infrastructure and data center.This role involves...

  • Security Officer

    4 days ago


    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    About the PositionWe are seeking a highly skilled and experienced Security Officer to join our team at Colonial Williamsburg Company. As a Security Officer, you will play a critical role in ensuring the safety and security of our employees, guests, and properties.Key Responsibilities:Patrol and Inspection: Conduct regular patrols and inspections of all...


  • Williamsburg, Virginia, United States Wilson Law PLC Full time

    Are you interested in launching your career in the legal field?This role presents an excellent chance to gain insight into the legal industry.Our esteemed legal practice is in search of a detail-oriented and organized individual who is enthusiastic about learning.Your responsibilities will include assisting in the preparation of legal documents, managing...


  • Williamsburg, Virginia, United States Amentum Full time

    Amentum is seeking a Facilities Administrative Support in the Williamsburg area of Virginia. The Facilities Support provides administrative support to the facility's administrative director/manager. Duties may vary but typically include processing accounts payable on behalf of the facilities department, processing account fund transfers periodically, and...


  • Williamsburg, Virginia, United States James City County Full time

    Position OverviewSalary Range: $38,325 - $57,898 / year DOQ + Comprehensive County BenefitsThis role is pivotal in managing all mail and email absentee applications and ballot distribution for registered voters in James City County, including military and overseas citizens. The position demands adherence to strict deadlines as mandated by federal and state...

  • Law Office Assistant

    2 weeks ago


    Williamsburg, Virginia, United States Wilson Law PLC Full time

    Are you eager to embark on a career in the legal field?This role offers an excellent opportunity to immerse yourself in the legal landscape.Our esteemed legal practice is in search of a diligent and organized individual who is enthusiastic about learning and growing within the profession.Your responsibilities will include assisting in the drafting of legal...


  • Williamsburg, Virginia, United States Baptist Health System KY & IN Full time

    Job Summary:We are seeking a dedicated and detail-oriented Medical Support Specialist to join our team at Baptist Health System KY & IN. As a key member of our healthcare team, you will be responsible for coordinating direct patient care activities, providing clinical support to our providers, and ensuring efficient patient flow in the clinic.Key...


  • Williamsburg, Virginia, United States Virginia Oncology Associates Full time

    Job SummaryVirginia Oncology Associates, a leading healthcare organization dedicated to cancer care and blood disorders, is seeking a skilled Medical Assistant to support our office in Williamsburg. The ideal candidate will possess excellent patient care skills, strong communication abilities, and a commitment to delivering exceptional patient...


  • Williamsburg, Virginia, United States Virginia Oncology Associates Full time

    Job SummaryVirginia Oncology Associates, a leading healthcare organization dedicated to cancer care and blood disorders, is seeking a skilled Medical Assistant to support our office in Williamsburg. The ideal candidate will possess excellent patient care skills, strong communication abilities, and a commitment to delivering exceptional patient...


  • Williamsburg, Virginia, United States Williamsburg-James City County Public Schools Full time

    Job SummaryThis position is responsible for developing and maintaining initiatives to foster robust two-way communications with internal and external stakeholders. The successful candidate will act as a spokesperson for the division and provide counsel to senior leadership on matters of communication and public relations.Duties and ResponsibilitiesAssume the...

  • Security Officer

    6 days ago


    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    About the PositionColonial Williamsburg is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, employees, and properties.Key Responsibilities:Patrol and Inspection: Conduct regular patrols and inspections of all Colonial Williamsburg...


  • Williamsburg, Virginia, United States Nexus Enterprises Full time

    About the RoleWe are seeking a highly skilled Patent Clerk to join our team at Nexus Enterprises. As a Patent Clerk, you will play a crucial role in handling all tasks related to the processing of commercial property rights in Germany and abroad.Key ResponsibilitiesManage files, including deadline monitoring, to ensure timely and efficient processing of...


  • Williamsburg, Virginia, United States CityScape Metro Group Full time

    Insurance Client Support SpecialistWe are seeking a committed professional to become a vital member of our dynamic team as an Insurance Client Support Specialist. In this position, you will be instrumental in providing exceptional service to our insurance company clients and policyholders.About CityScape Metro Group:CityScape Metro Group has achieved...

  • Medical Assistant

    3 days ago


    Williamsburg, Virginia, United States Baptist Health System KY & IN Full time

    Job Summary:The Medical Assistant will be responsible for coordinating direct patient care activities and providing clinical support to providers within one of our clinical practices.Duties and Responsibilities:Check in patients and obtain vital signs, including height, weight, blood pressure, pulse oximetry, and temperature.Reconcile medications and obtain...


  • Williamsburg, Virginia, United States Hilton Grand Vacations Full time

    Join Our Team with Immediate BenefitsIntroducing Daily Pay OptionsEligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.We are excited to welcome you to the Greensprings Vacation Resort, a premier destination with 296 units located in a historic area. Become part of our dedicated team...


  • Williamsburg, Virginia, United States James City County Full time

    Job Summary$124,681 / year or higher DOQ + Full-Time County BenefitsAs a key member of the James City County team, the Director of Human Resources and Organizational Development will be responsible for planning, directing, and evaluating comprehensive human resource programs, policies, and strategic initiatives in support of the County's mission, vision, and...


  • Williamsburg, Virginia, United States Sapphire Enterprises Full time

    About Sapphire EnterprisesWe are a nationwide real estate project developer operating in Germany, focused on acquiring attractive properties in major cities to leverage sustainable value creation potential through active building rights creation and realization.Our MissionTo create sustainable and livable residential and working spaces through modern and...