Customer Service Specialist 2
4 days ago
The Customer Service Specialist 2 provides customer service for the Facilities Management, including Parking Administration, in duties that include but are not limited to generating and issuing maintenance and custodial work orders to staff utilizing the WebTMA facility and asset maintenance management software, assisting with Parking and Locker registration, assisting with special events set-up and guest parking requests, and record keeping.
Work InteractionsThe Customer Service Specialist 2 reports directly to the Director of Facilities and the Manager Facilities and Parking Office Manager, and interacts with other department managers, staff, students, faculty, and directors.
QualificationsThe ideal candidate will have a high school diploma or equivalency, 3 years of work experience, Microsoft Word, Microsoft Excel, and Google Suite proficiency, attention to detail and strong organizational skills in order to manage multiple tasks, and time management skills.
Work ModeThe work mode for this position is On Campus.
Pay RangeThe projected salary or hourly pay range for this position is $27.33.
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