Customer Service Representative
5 days ago
Job Summary
Oracle is seeking a highly skilled and dedicated Technical Support Specialist to join our team in Columbia, MD. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Provide technical support to clients via phone, email, and in-person
- Resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of Oracle products and services
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
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