Student Accounts Coordinator

3 days ago


New Rochelle, New York, United States IONA UNIVERSITY Full time
Job Title: Student Accounts Coordinator

Job Summary: We are seeking a highly organized and detail-oriented Student Accounts Coordinator to join our team at Iona University. The successful candidate will be responsible for managing the monthly payment plan, processing student account payments, and providing exceptional customer service to students, parents, and other stakeholders.

Key Responsibilities:

  • Manage the monthly payment plan, ensuring timely and accurate processing of payments
  • Process student account payments, including tuition, fees, and other charges
  • Provide exceptional customer service to students, parents, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner
  • Assist with the reconciliation of student accounts, ensuring accuracy and completeness of financial information
  • Collaborate with the finance team to ensure seamless processing of financial transactions
  • Participate in recruitment and retention functions, including new student orientations and registration nights

Requirements:

  • 1-3 years of customer service experience, preferably in a higher education environment
  • Minimum of Associate's Degree
  • Attention to detail and basic computer skills
  • Excellent public relations, oral and written communication skills
  • Ability to establish and maintain effective working relationships with diverse stakeholders

About Iona University: Iona University is a private, Catholic institution of higher learning dedicated to academic excellence and the values of justice, peace, and service. We offer a comprehensive benefits package to all full-time employees, including medical, dental, and vision insurance, flexible spending accounts, retirement plans, and generous time off.

Equal Opportunity Employer: Iona University is an equal opportunity employer, committed to providing a welcoming and inclusive environment for all employees and applicants. We celebrate diversity and do not tolerate discrimination based on any legally protected characteristic.



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