Web Systems Specialist
2 weeks ago
As a vital member of the systems team, the incumbent will act as a technical consultant and expert in the field.
Work involves intricate planning, design, installation, coordination, testing, operation, maintenance, troubleshooting, and repair of internet, intranet, and other web-based systems, applications, databases, and services.
Key ResponsibilitiesThe selected candidate will serve as a technical authority over web applications, internet services, and computer networking software.
Responsibilities include:
- Planning, designing, developing, validating, implementing, and managing web sites and applications that cater to various communication needs.
- Creating web design alternatives to enhance usability, sustainability, and functionality of internet resources.
- Providing technical leadership and guidance to management and users in converting business processes to internet-based applications.
- Collaborating with management, users, and contractors to identify problems, design solutions, and implement new or revised enterprise-wide internet applications.
- Researching and implementing corrective actions for deficiencies identified through user feedback, audits, or quality assurance studies.
- Analyzing and diagnosing operational issues related to web sites, including links, directories, servers, databases, and applications.
- Ensuring compliance with applicable policies, guidelines, and regulations regarding accessibility standards.
- Offering support and advice to lower-graded staff and end users on the deployment and use of web applications.
- Troubleshooting customer issues and providing instructions for effective use of internet services.
- Conducting needs analysis to identify opportunities for improved business process solutions utilizing internet resources.
- Engaging in business process reengineering to enhance workflow and interrelationships among organizational components.
To qualify for this position, candidates must demonstrate the following IT competencies:
- Attention to Detail: Thoroughness in performing work and conscientiousness in attending to detail.
- Customer Service: Ability to work with clients to assess needs and resolve issues.
- Oral Communication: Effectiveness in expressing information and making presentations.
- Problem Solving: Skill in identifying problems and evaluating alternatives.
Specialized experience must include technical planning, design, development, testing, implementation, and management of internet systems and services. Candidates should have demonstrated experience in determining technical design, monitoring functionality, troubleshooting issues, and ensuring the application of information security policies.
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