Mortgage Sales Coordinator

2 weeks ago


Toledo, Toledo, United States Fifth Third Full time

Join a dynamic team at Fifth Third Bank

OVERVIEW:

As a key player in our mortgage division, you will engage in a variety of tasks that support the daily sales operations of Mortgage Loan Originators. Your role will be pivotal in facilitating communication among the MLO, sourcing agents, clients, vendors, and sales support teams.

KEY RESPONSIBILITIES:

  • Assist clients in setting clear expectations regarding inquiries about rates, scheduling appointments, and providing updates on loan status.
  • Confirm appointments and ensure all necessary documentation is prepared for a smooth application process.
  • Ensure all elements of the loan file are organized and included in the processing package.
  • Provide essential marketing assistance to promote our mortgage products.
  • Act as a bridge between Loan Consultants and Sales Support to enhance workflow.
  • Develop and maintain relationships with real estate professionals, builders, appraisers, and title companies.
  • Identify opportunities to cross-sell additional banking services.
  • Support various tasks as required to ensure operational efficiency.

SUPERVISORY ROLE:

No supervisory responsibilities are associated with this position.

QUALIFICATIONS:

  • High school diploma or equivalent required.
  • At least one year of experience in customer service, mortgage processing, or loan origination.
  • Comprehensive understanding of residential mortgage products.
  • Proficient in computer applications, particularly Windows-based software.
  • Familiarity with federal regulations related to residential real estate lending.
  • Exemplary leadership and organizational capabilities.
  • Strong written and verbal communication skills.
  • Ability to work collaboratively and deliver exceptional customer service.
  • Skill in analyzing policies and procedures to enhance productivity while managing risk.
  • Willingness to learn and apply knowledge of various lending guidelines and loan application systems.
  • This position requires registration under the S.A.F.E. Act through the Nationwide Mortgage Licensing System (NMLS).

Fifth Third Bank is committed to fostering an inclusive and engaged workplace, ensuring equal employment opportunities for all individuals.



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