Cannabis Retail Sales Specialist

2 weeks ago


Minneapolis, Minnesota, United States C3 Industries Full time
About Us:
At C3 Industries, our focus is on cannabis, but our greatest asset is our team. We prioritize local hiring, competitive pay, and opportunities for professional development. As a responsible corporate entity, we are dedicated to community engagement and uphold the values of diversity and inclusion.

We are seeking a Part-Time Cannabis Consultant to become a vital part of our retail team. This role involves assisting customers in navigating their cannabis selections, ensuring they find products that meet their individual needs while delivering exceptional customer service.


Key Responsibilities:
- Welcome customers and conduct initial check-ins by verifying identification.
- Support new customers by answering inquiries and completing necessary forms; update customer records in the point of sale (POS) system.
- Maintain an organized and well-stocked sales area during quieter periods.

- Provide education on cannabis characteristics and recommend suitable products based on desired effects or customer requests.

- Efficiently process online orders and assist curbside customers while adhering to state regulations.
- Address customer concerns professionally and escalate issues to management when necessary.
- Stay informed about product knowledge and current cannabis trends.
- Utilize and manage the Point of Sale (POS) system accurately.
- Follow company cash handling procedures and perform daily cash management tasks in accordance with company policies.
- Assist with product intake, inventory checks, and regular audits.

- Ensure compliance with all dispensary policies, including state and local regulations, security measures, inventory management, dress code, and work schedules.

- Uphold compliance with local and state laws, company policies, and standard operating procedures.
Qualifications:
- High school diploma or General Education Diploma (GED) is required.
- Strong customer service and communication abilities.
- Basic computer and information technology skills.
- Previous experience in a retail cannabis environment is preferred but not mandatory.
- Familiarity with Point of Sale (POS) systems is advantageous but not essential.
- Knowledge of various cannabis products (e.g., flower, edibles, vape cartridges, topicals, tinctures) is beneficial.
- Basic understanding of the medical benefits associated with specific cannabis products.

- Ability to stand for extended periods and lift up to 25 pounds.
- Capacity to work collaboratively as well as independently.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
- Must be at least 21 years old and able to pass a background check. Eligibility for necessary state and industry-specific permits is required.

Our mission is to share our passion for cannabis with the community. We look forward to welcoming individuals who are eager to contribute to our vision.



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